---
title: "Heating Systems, Servicing and Repairs"
ocid: "ocds-b5fd17-63bbf4cd-e94f-4691-be5c-5ee551787360"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-63bbf4cd-e94f-4691-be5c-5ee551787360"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-63bbf4cd-e94f-4691-be5c-5ee551787360.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-63bbf4cd-e94f-4691-be5c-5ee551787360.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NORWICH CITY COUNCIL"
published: "2024-12-20"
---

# Heating Systems, Servicing and Repairs

Buyer: NORWICH CITY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-63bbf4cd-e94f-4691-be5c-5ee551787360

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## Summary

Norwich City Council has completed the award stage for the contract titled "Heating Systems, Servicing and Repairs" in the industry category of central-heating radiators and boilers and parts (CPV 44620000, 50720000). This contract involves the servicing and maintenance of housing heating systems, district heating systems, and communal boilers in the East of England. The procurement was conducted via a selective method, specifically a call-off from a framework agreement with Eastern Procurement Limited (EPL). The contract, valued at £1,900,000, was awarded to Gasway Services Limited and will run from 1 April 2025 to 31 March 2026. The award was published on 20 December 2024, with the original tender period ending on 1 November 2024.

This tender offers substantial opportunities for businesses specialising in heating systems, particularly those capable of providing comprehensive repair and maintenance services. Given the framework’s inclusion of small and medium-sized enterprises (SMEs), companies of this scale are well-suited to compete. The use of a framework agreement indicates a preference for experienced, regional suppliers who can deliver value for money and maintain close collaboration with public sector bodies. Businesses looking to grow in the public sector and those with a proven track record in central heating maintenance would find this contract particularly advantageous.

## Notice

The council has a statutory duty to service and maintain all housing heating systems. The council maintains a number of district heating systems and communal boilers which heat flats, sheltered housing blocks and commercial properties. A Direct Award has been made via a call-off from a Framework with Eastern Procurement Limited (EPL). EPL is a not-for-profit organisation offering specialist compliant framework agreements, social landlords and other public sector bodies, predominantly in the Eastern region. The council are owner members of EPL and work closely with them to create bespoke procurement frameworks. The frameworks promote value for money for the council and include SMEs and local suppliers.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/b726f69f-cad6-4071-b2d1-dd74a73347d1 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Works |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 Dec 2024 |
| Submission deadline | 1 Nov 2024 |
| Future notice date | Not specified |
| Award date | 13 Nov 2024 |
| Contract period | 31 Mar 2025 - 31 Mar 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,900,000 |
| Lots value | Not specified |
| Awards value | £1,900,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NORWICH CITY COUNCIL |
| Locality | NORWICH |
| Post town | Norwich |
| Postcode | NR2 1NH |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH5 Norfolk |
| ITL 3 | TLH51 Norwich and East Norfolk |
| Local authority | Norwich |
| Electoral ward | Mancroft |
| Westminster constituency | Norwich South |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | GASWAY SERVICES |

## CPV Codes

### Divisions

- 44 - Construction structures and materials; auxiliary products to construction (except electric apparatus)
- 50 - Repair and maintenance services

### Codes

- 44620000 - Central-heating radiators and boilers and parts
- 50720000 - Repair and maintenance services of central heating

## Release History

- 20 Dec 2024 at 17:21 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/b726f69f-cad6-4071-b2d1-dd74a73347d1

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/b726f69f-cad6-4071-b2d1-dd74a73347d1
  20th December 2024 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-63bbf4cd-e94f-4691-be5c-5ee551787360. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-63bbf4cd-e94f-4691-be5c-5ee551787360.json.