--- title: "Critical Care Transfer Call Handling Service" ocid: "ocds-b5fd17-63dcbad3-8197-4894-a826-307c31bd24c0" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-63dcbad3-8197-4894-a826-307c31bd24c0" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-63dcbad3-8197-4894-a826-307c31bd24c0.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-63dcbad3-8197-4894-a826-307c31bd24c0.json" source: "Contracts Finder" current_stage: "Award" buyer: "BRISTOL & WESTON NHS PURCHASING CONSORTIUM" published: "2024-11-01" --- # Critical Care Transfer Call Handling Service Buyer: BRISTOL & WESTON NHS PURCHASING CONSORTIUM Current stage: Award OCID: ocds-b5fd17-63dcbad3-8197-4894-a826-307c31bd24c0 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-63dcbad3-8197-4894-a826-307c31bd24c0) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-63dcbad3-8197-4894-a826-307c31bd24c0.json) ## Summary The Bristol and Weston NHS Purchasing Consortium (BWPC), in partnership with the University Hospitals Bristol and Weston NHS Foundation Trust (UHBW), has completed a public procurement process to secure a Call Handling service for Southwest Neonatal Advice and Retrieval (SoNAR), Wales and West Acute Transport for Children (WATCh), Retrieve Adult Critical Care Transfer Service, Bristol Extracorporeal Membrane Oxygenation Service (ECMO), and Paediatric Major Trauma Service across the Peninsula and Severn regions, including South Wales. The procurement follows an open procedure and covers administrative healthcare services. The awarded contract, valued at £177,364, spans from 1 October 2024 to 30 September 2028, including a 1-year extension option. Key dates include the tender publication on 24 May 2024 and the award on 26 September 2024. This contract presents excellent opportunities for businesses in the healthcare services industry, particularly those experienced in managing critical care referrals and transport services. SMEs are considered suitable for this contract, encouraging smaller entities to compete. The awarded supplier, BAEMS Limited (trading as Bristol Ambulance EMS), will benefit from a significant business growth opportunity, providing essential services within the defined regions. Businesses involved in telecommunications, specialised transport, and healthcare administration are well-placed to participate in future similar tenders by demonstrating reliability and proficiency in high-stakes medical environments. ## Notice Bristol and Weston Purchasing Consortium ("BWPC") is working together with University Hospitals Bristol and Weston NHS Foundation Trust ("UHBW") to put a contract in place to provide Call Handling services for the management of referrals for advice and critical care transfers for Southwest Neonatal Advice and Retrieval (SoNAR), Wales and West Acute Transport for Children (WATCh), Retrieve Adult Critical Care Transfer Service, Bristol Extracorporeal Membrane Oxygenation Service (ECMO) and Paediatric Major Trauma Service across Peninsula and Severn regions (to note WATCh also covers South Wales) that shall be implemented in full by August 2024 through an Open Tender Process. Further details of the Authority's requirements under the Contract and other relevant information are detailed in the Specification at ITT Schedule 1 (Specification) and the Draft Contract at ITT Schedule 7 (Draft Contract) Please click on the link and follow the instructions on the landing page to view bidding documents. If you are not already set up on Ariba as a supplier please use https://service.ariba.com/Discovery.aw/ad/viewRFX?id=19810237 for registration. Additional information: Please click on the link and follow the instructions on the landing page to view bidding documents. If you are not already set up on Ariba as a supplier please use https://service.ariba.com/Discovery.aw/ad/viewRFX?id=19810237 for registration. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/f00d7587-f763-4509-b1f0-1e2f85b3fe8b | | Notice type | Award Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure (above threshold) | | Tender suitability | SME | | Awardee scale | Large | | All stages | Tender, Award | ## Dates | Field | Value | | --- | --- | | Publication date | 1 Nov 2024 | | Submission deadline | 12 Jun 2024 | | Future notice date | Not specified | | Award date | 25 Sep 2024 | | Contract period | 30 Sep 2024 - 30 Sep 2028 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £100,000 | | Lots value | Not specified | | Awards value | £177,364 | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Not specified | | Awards status | Active | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | BRISTOL & WESTON NHS PURCHASING CONSORTIUM | | Locality | BRISTOL | | Post town | Bristol | | Postcode | BS10 5NB | | Country | England | | ITL 1 | TLK South West (England) | | ITL 2 | TLK5 West of England | | ITL 3 | TLK51 Bristol, City of | | Local authority | Bristol, City of | | Electoral ward | Horfield | | Westminster constituency | Bristol North West | | Delivery location | TLK South West (England) | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 1 | | Supplier names | BAEMS LIMITED (T/A BRISTOL AMBULANCE EMS | ## CPV Codes ### Divisions - 75 - Administration, defence and social security services ### Codes - 75122000 - Administrative healthcare services ## Release History - 1 Nov 2024 at 14:45 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/f00d7587-f763-4509-b1f0-1e2f85b3fe8b - 24 May 2024 at 16:00 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/c916dcab-e902-417a-aa4b-0d3a6ce7c423 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/f00d7587-f763-4509-b1f0-1e2f85b3fe8b 1st November 2024 - Awarded contract notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/c916dcab-e902-417a-aa4b-0d3a6ce7c423 24th May 2024 - Opportunity notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/Attachment/18734c8f-2fa1-422d-b148-c595826a9b06 - https://www.contractsfinder.service.gov.uk/Notice/Attachment/387b4662-0795-436f-9e9f-65fbd9c283ae - https://www.contractsfinder.service.gov.uk/Notice/Attachment/af7f4334-3325-4306-bb38-c85d6a87c866 - https://www.contractsfinder.service.gov.uk/Notice/Attachment/9ac0a268-15cb-482e-b024-8ecb0f734133 - https://www.contractsfinder.service.gov.uk/Notice/Attachment/4ebe738b-69c5-42d7-a976-3bae3fec99fc - https://www.contractsfinder.service.gov.uk/Notice/Attachment/307752d5-15b5-4808-8460-2c72d51b7f4c - https://www.contractsfinder.service.gov.uk/Notice/Attachment/a909a824-aae6-4ef9-bb82-66a122c87e91 - https://www.contractsfinder.service.gov.uk/Notice/Attachment/e93d64ec-85a1-4b06-80fa-cbd673a3ec87 - https://www.contractsfinder.service.gov.uk/Notice/Attachment/f6d456f8-c3aa-4c89-8497-426db82e6e0c - https://www.contractsfinder.service.gov.uk/Notice/Attachment/59b58b62-4bfa-40f1-bd8d-428dc11f8521 - https://www.contractsfinder.service.gov.uk/Notice/Attachment/a22af166-5d21-40b4-86c3-af97ef1fc05e - https://www.contractsfinder.service.gov.uk/Notice/Attachment/9485fe75-bc9a-4056-afa5-8c940af80726 - https://www.contractsfinder.service.gov.uk/Notice/Attachment/cbc71984-f470-4971-b10b-7e94f196cfe4 - https://service.ariba.com/Discovery.aw/ad/viewRFX?id=19710254 Please click on the link and follow the instructions on the landing page to view bidding documents. If you are not already set up on Ariba as a supplier please use https://service.ariba.com/Discovery.aw/109564024/aw?awh=r&awssk=7RCY9YMF for registration. ## Notice URLs - http://www.nbt.nhs.uk/bristol-weston-nhs-purchasing-consortium - https://service.ariba.com/Discovery.aw/109564024/aw?awh=r&awssk=7RCY9YMF - https://service.ariba.com/Discovery.aw/ad/viewRFX?id=19810237 ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-63dcbad3-8197-4894-a826-307c31bd24c0. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-63dcbad3-8197-4894-a826-307c31bd24c0.json.