--- title: "ITT for Computer-Aided Dispatch System" ocid: "ocds-b5fd17-63f5f2f0-26f5-4b12-b90a-02e75327be63" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-63f5f2f0-26f5-4b12-b90a-02e75327be63" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-63f5f2f0-26f5-4b12-b90a-02e75327be63.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-63f5f2f0-26f5-4b12-b90a-02e75327be63.json" source: "Contracts Finder" current_stage: "Tender" buyer: "SOUTH CENTRAL AMBULANCE SERVICE" published: "2024-01-29" --- # ITT for Computer-Aided Dispatch System Buyer: SOUTH CENTRAL AMBULANCE SERVICE Current stage: Tender OCID: ocds-b5fd17-63f5f2f0-26f5-4b12-b90a-02e75327be63 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-63f5f2f0-26f5-4b12-b90a-02e75327be63) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-63f5f2f0-26f5-4b12-b90a-02e75327be63.json) ## Summary The South Central Ambulance Service Foundation Trust (SCAS) is looking to procure a Commercial Off The Shelf (COTS) Computer-Aided Dispatch (CAD) system for its 999 operations. The procurement process will follow the Public Contracts Regulations 2015 and will aim to select the Most Economically Advantageous Tender. The contract period is set to start on August 1, 2024, and end on July 31, 2029. The tender deadline is March 18, 2024. The procurement falls under the CPV classification codes for IT software packages and software support services. This tender offers an opportunity for businesses providing emergency CAD systems in the UK to compete. Suppliers with COTS products ready for use by UK ambulance services are well-suited for this tender. The contract aims to achieve a managed service and move towards cloud hosting in line with the NHS Cloud First policy, offering potential for continuous improvement and investment in the solution over time. Small and medium-sized enterprises are encouraged to participate in this tender aimed at achieving value for money for SCAS. ## Notice South Central Ambulance Service Foundation Trust (SCAS) is looking to procure a Commercial Off The Shelf (COTS) Computer-Aided Dispatch (CAD) system for its 999 operations. The system will also be used by the Isle of Wight Ambulance Service, as a Service recipient (as defined in the Mid Tier terms and condition used in this procurement). SCAS is looking for a COTS solution not a development product. For the avoidance of doubt, tenderers must have:- an emergency CAD system in operation with a UK ambulance service at point of bidding a COTS product ready for use by a UK ambulance service at the point of bidding, and which meets our requirements The tender process will be run according to the Public Contracts Regulations 2015 and be governed by selecting the Most Economically Advantageous Tender, balancing the technical capabilities and service offering against the cost of each system. We wish to complete a successful process which attracts competition in order to achieve value for money for SCAS. The aim of the procurement is to: Procure a comprehensive and intuitive system that allows users to easily input and access information and carry out their functions effectively e.g.: record patient details progress the triage pathways of a call ensure that, where relevant, a resource can be dispatched to the location provided by the caller and enable effective audits and investigations via a full audit trail and easy-to-access historical information. Ensure continuing integration with other services and systems provided and used by the Authority e.g. transfers of callers and records to and from NHS 111 clinical applications used by front line 999 crews for patient treatment. Ordnance Survey (OS), Terrafix, Personal Demographic Service (PDS) etc. Have a supplier who will work with SCAS to deliver the full benefits of the solution, including continuous improvement and investment in the solution for the duration of the contract. Achieve a managed service and move towards cloud hosting over the lifetime of the contract, in line with the NHS Cloud First policy. Work towards achieving greater integration between all service line systems in NHS 999, NHS 111 and the non-emergency Patient Transport Service (PTS). Additional information: To express interest and participate in the tender, please register and apply via Atamis e-sourcing portal https://health-family.force.com/s/Welcome. Should Tenderers have any queries, or having problems using the portal, they should contact Helpdesk at: Phone: 0800 9956035 E-mail: support-health@atamis.co.uk ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/571b208c-4585-4381-a49d-1dcfd0c1ba5d | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Goods | | Procurement method | Open | | Procurement method details | Open procedure (above threshold) | | Tender suitability | SME | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 29 Jan 2024 | | Submission deadline | 18 Mar 2024 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 31 Jul 2024 - 31 Jul 2029 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £8,780,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | SOUTH CENTRAL AMBULANCE SERVICE | | Locality | BICESTER | | Post town | Oxford | | Postcode | OX26 6HR | | Country | England | | ITL 1 | TLJ South East (England) | | ITL 2 | TLJ1 Berkshire, Buckinghamshire and Oxfordshire | | ITL 3 | TLJ14 Oxfordshire CC | | Local authority | Cherwell | | Electoral ward | Bicester South and Ambrosden | | Westminster constituency | Bicester and Woodstock | | Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) | ## CPV Codes ### Divisions - 44 - Construction structures and materials; auxiliary products to construction (except electric apparatus) - 48 - Software package and information systems - 72 - IT services: consulting, software development, Internet and support ### Codes - 44316400 - Hardware - 48517000 - IT software package - 72261000 - Software support services ## Release History - 29 Jan 2024 at 08:34 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/571b208c-4585-4381-a49d-1dcfd0c1ba5d ## Documents - https://www.contractsfinder.service.gov.uk/Notice/571b208c-4585-4381-a49d-1dcfd0c1ba5d 29th January 2024 - Opportunity notice on Contracts Finder ## Notice URLs - https://health-family.force.com/s/Welcome ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. 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