---
title: "Post Office Banking Automation"
ocid: "ocds-b5fd17-6400edec-12ca-48de-a7f2-44894e938e23"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-6400edec-12ca-48de-a7f2-44894e938e23"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-6400edec-12ca-48de-a7f2-44894e938e23.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-6400edec-12ca-48de-a7f2-44894e938e23.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "POST OFFICE LIMITED"
published: "2021-02-10"
---

# Post Office Banking Automation

Buyer: POST OFFICE LIMITED  
Current stage: Award  
OCID: ocds-b5fd17-6400edec-12ca-48de-a7f2-44894e938e23

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## Summary

The Post Office Limited has recently completed the award notice for the tender titled "Post Office Banking Automation," which falls under the services sector with a particular focus on telecommunications and software solutions. The procurement process followed a selective method through Competitive Dialogue and was conducted under the OJEU Contract Notice reference 2019/S 027-060289. The contract has a total value of £26 million and a duration of 60 months, with an option to extend for up to 84 months, covering various regions across the UK and Northern Ireland. The contract period commenced on 24 August 2020 and is set to conclude on 23 August 2027.

This tender represents a significant opportunity for companies specialising in managed services for hardware and software, telecommunications, and related operational services. Businesses that provide solutions in cash management, fraud security, and helpdesk services would be particularly well-suited to take part in future iterations of this contract. Participation in such a large-scale project can lead to substantial business growth, as it involves delivering services across a broad geographical area, catering to the extensive operational needs of the Post Office Limited.

## Notice

***Please note this is an AWARD NOTICE, not a call for competition*** Post Office Limited (POL) has a requirement for the Managed Services of multi-vendor software, telecommunications services, hardware installation and maintenance services, monitoring and helpdesk, fraud and security solutions, cash management, balancing and disputes management and other self-service operational services including provision of management information for devices installed in POL branches throughout the UK and NI. This has been sourced following a Competitive Dialogue procedure following POLs Banking Automation Procurement under OJEU Contract Notice reference 2019/S 027-060289. Additional information: The Contract Term is for a period of 60 months with renewal options to extend on one or more occasions up to a maximum term of 84 months. Additional CPV codes in the Contract Notice:- 48000000, 48100000, 48170000, 48200000, 48211000, 48213000, 48214000, 48219000, 48620000, 48730000, 48731000, 48732000, 48760000, 48761000, 48780000, 48781000, 48782000, 48783000, 48790000, 50000000, 50320000, 50700000, 51000000, 51300000, 51340000, 51600000, 51610000, 66000000, 66152000, 66170000, 66171000, 66180000, 66600000, 72000000, 72200000, 72500000, 72600000, 72700000, 72800000, 79990000.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/22a83bba-5903-43fd-b801-12d536bf2d2b |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Competitive dialogue (above threshold) |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 10 Feb 2021 |
| Submission deadline | 10 May 2020 |
| Future notice date | Not specified |
| Award date | 6 Sep 2020 |
| Contract period | 23 Aug 2020 - 23 Aug 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £26,000,000 |
| Lots value | Not specified |
| Awards value | £26,000,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | POST OFFICE LIMITED |
| Locality | LONDON |
| Post town | Central London |
| Postcode | EC2Y 9AQ |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI43 Haringey and Islington |
| Local authority | Islington |
| Electoral ward | Bunhill |
| Westminster constituency | Islington South and Finsbury |
| Delivery location | TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLI London, TLJ South East (England), TLK South West (England), TLL Wales, TLM Scotland, TLN Northern Ireland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CENNOX |

## CPV Codes

### Divisions

- 30 - Office and computing machinery, equipment and supplies except furniture and software packages
- 32 - Radio, television, communication, telecommunication and related equipment
- 48 - Software package and information systems
- 50 - Repair and maintenance services

### Codes

- 30000000 - Office and computing machinery, equipment and supplies except furniture and software packages
- 32000000 - Radio, television, communication, telecommunication and related equipment
- 32400000 - Networks
- 32500000 - Telecommunications equipment and supplies
- 48100000 - Industry specific software package
- 50300000 - Repair, maintenance and associated services related to personal computers, office equipment, telecommunications and audio-visual equipment

## Release History

- 10 Feb 2021 at 09:59 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/22a83bba-5903-43fd-b801-12d536bf2d2b

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/22a83bba-5903-43fd-b801-12d536bf2d2b
  10th February 2021 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-6400edec-12ca-48de-a7f2-44894e938e23. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-6400edec-12ca-48de-a7f2-44894e938e23.json.