---
title: "Provision of Support and Maintenance of Process Director Workflow Solution"
ocid: "ocds-b5fd17-64249ca2-07a0-4abc-8c11-908f5292bae7"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-64249ca2-07a0-4abc-8c11-908f5292bae7"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-64249ca2-07a0-4abc-8c11-908f5292bae7.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-64249ca2-07a0-4abc-8c11-908f5292bae7.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DRIVER AND VEHICLE LICENSING AGENCY"
published: "2017-12-02"
---

# Provision of Support and Maintenance of Process Director Workflow Solution

Buyer: DRIVER AND VEHICLE LICENSING AGENCY  
Current stage: Award  
OCID: ocds-b5fd17-64249ca2-07a0-4abc-8c11-908f5292bae7

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## Summary

The Driver and Vehicle Licensing Agency (DVLA) is seeking support and maintenance services for the Process Director Workflow Solution through a completed tender titled "Provision of Support and Maintenance of Process Director Workflow Solution". This procurement, classified under information technology services (CPV code 72222300), took place in Swansea, Wales. The tender period ended on 28 November 2017, and the contract duration is set from 1 January 2018 to 31 December 2020. The total contract value is approximately £1,113,323.44, awarded to Ricoh UK Ltd on 28 November 2017.

This procurement represents a significant opportunity for businesses in the IT services sector, particularly those specialising in workflow solutions and maintenance. Companies looking to enhance their service offerings in this area can potentially benefit from this contract's successful execution terms, as well as the long-term engagement established with the DVLA. As the contract has a specific focus on IT service provision, any businesses focusing on technology support and related consultative services would be ideally suited to explore similar upcoming tenders in this field.

## Notice

Provision of Support and Maintenance of Process Director Workflow Solution.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/a34dbbf4-2e9c-4d3f-86f3-6237b9c8ab53 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 2 Dec 2017 |
| Submission deadline | 28 Nov 2017 |
| Future notice date | Not specified |
| Award date | 28 Nov 2017 |
| Contract period | 1 Jan 2018 - 31 Dec 2020 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,113,323 |
| Lots value | Not specified |
| Awards value | £1,113,323 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DRIVER AND VEHICLE LICENSING AGENCY |
| Locality | SWANSEA |
| Post town | Swansea |
| Postcode | SA6 7JL |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL4 Mid and South West Wales |
| ITL 3 | TLL43 Swansea |
| Local authority | Swansea |
| Electoral ward | Mynydd-bach |
| Westminster constituency | Swansea West |
| Delivery location | TLL Wales |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | RICOH |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72222300 - Information technology services

## Release History

- 2 Dec 2017 at 10:30 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/a34dbbf4-2e9c-4d3f-86f3-6237b9c8ab53

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/a34dbbf4-2e9c-4d3f-86f3-6237b9c8ab53
  2nd December 2017 - Awarded contract notice on Contracts Finder
- https://www.delta-esourcing.com/delta/respondToList.html?noticeId=290436621
  Please follow this link to view the notice.

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-64249ca2-07a0-4abc-8c11-908f5292bae7. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-64249ca2-07a0-4abc-8c11-908f5292bae7.json.