---
title: "NetScout 1 year Renewal"
ocid: "ocds-b5fd17-64414466-0fea-42e8-b284-ac509a55354a"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-64414466-0fea-42e8-b284-ac509a55354a"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-64414466-0fea-42e8-b284-ac509a55354a.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-64414466-0fea-42e8-b284-ac509a55354a.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "H M REVENUE & CUSTOMS"
published: "2024-12-03"
---

# NetScout 1 year Renewal

Buyer: H M REVENUE & CUSTOMS  
Current stage: Award  
OCID: ocds-b5fd17-64414466-0fea-42e8-b284-ac509a55354a

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## Summary

H M Revenue & Customs (HMRC) has completed an award process for the procurement titled "NetScout 1 year Renewal" under the IT services industry category. This contract, valued at £465,529, pertains to the provision of Master Care support and maintenance for the NetScout performance monitoring tool. The procurement method used was selective, specifically a call-off from a framework agreement. The contract period starts on 24th August 2024 and ends on 23rd August 2025. The final tender period ended on 1st August 2024, and the award was made to British Telecommunications PLC on 4th September 2024. The contracting authority's main office is located in London, England.

This tender presents a significant opportunity for businesses, particularly small and medium-sized enterprises (SMEs), to collaborate with a major government entity like HMRC. Companies specialising in IT services, consultancy, software development, and support are well-suited to compete for similar future contracts. Engaging in such government projects can provide stability and enhance a company's portfolio, fostering business growth and exposure to broader government procurement opportunities.

## Notice

His Majesty's Revenue and Customs (HMRC), hereafter referred to as the Authority, are inviting bids to provide the provision of a Master Care support and maintenance agreement for the NetScout performance monitoring and troubleshooting tool.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/8c80e118-04a9-4886-99da-babe06d7d25b |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Goods |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 3 Dec 2024 |
| Submission deadline | 1 Aug 2024 |
| Future notice date | Not specified |
| Award date | 3 Sep 2024 |
| Contract period | 23 Aug 2024 - 23 Aug 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £465,529 |
| Lots value | Not specified |
| Awards value | £465,529 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | H M REVENUE & CUSTOMS |
| Locality | LONDON |
| Post town | Southend-on-Sea |
| Postcode | SS99 1AA |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH3 Essex |
| ITL 3 | TLH31 Southend-on-Sea |
| Local authority | Southend-on-Sea |
| Electoral ward | Victoria |
| Westminster constituency | Southend East and Rochford |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | BRITISH TELECOMMUNICATIONS |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 3 Dec 2024 at 16:19 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/8c80e118-04a9-4886-99da-babe06d7d25b

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/8c80e118-04a9-4886-99da-babe06d7d25b
  3rd December 2024 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/33596361-9552-41f9-8b44-1d6a0a2e815e
  Signed Contract
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/85858c84-1626-4497-9aa6-043fe0a061f9
  Contract Amendment

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-64414466-0fea-42e8-b284-ac509a55354a. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-64414466-0fea-42e8-b284-ac509a55354a.json.