---
title: "Provision of Voice of the Customer (Rant and Rave) - Direct Award through Lot 2: Cloud Software of the Crown Commercial Services G-Cloud Framework Agreement (RM1557.13)"
ocid: "ocds-b5fd17-645d7612-45f1-4c16-8df3-9ce6a3e4cd75"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-645d7612-45f1-4c16-8df3-9ce6a3e4cd75"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-645d7612-45f1-4c16-8df3-9ce6a3e4cd75.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-645d7612-45f1-4c16-8df3-9ce6a3e4cd75.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "LONGHURST GROUP"
published: "2023-11-28"
---

# Provision of Voice of the Customer (Rant and Rave) - Direct Award through Lot 2: Cloud Software of the Crown Commercial Services G-Cloud Framework Agreement (RM1557.13)

Buyer: LONGHURST GROUP  
Current stage: Award  
OCID: ocds-b5fd17-645d7612-45f1-4c16-8df3-9ce6a3e4cd75

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## Summary

The Longhurst Group recently awarded a contract for the provision of Voice of the Customer (Rant and Rave) through Lot 2: Cloud Software of the Crown Commercial Services G-Cloud Framework Agreement. The contract, valued at £144,472.20 GBP, was awarded to Upland Software UK Limited. The procurement stage was an award, with the contract period starting on June 1, 2023 and ending on May 31, 2024. The Longhurst Group, based in Boston, England, was the buying organisation for this service procurement.

This awarded contract provides a business opportunity especially suited for companies in the software package and information systems industry category. Small and medium-sized enterprises (SMEs) could find this contract particularly relevant for business growth. With the contract already awarded, interested businesses can watch for similar future opportunities within the Cloud Software sector. The geographical focus of this contract is in England, making it a targeted opportunity for businesses operating in the region.

## Notice

A Call-Off Contract for the provision of Voice of the Customer (Rant and Rave) from Lot 2: Cloud Software of the Crown Commercial Services G-Cloud Framework Agreement (RM1557.13)

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/c83e99ce-d3f7-4656-93d2-56e228b5fb68 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 28 Nov 2023 |
| Submission deadline | 1 May 2023 |
| Future notice date | Not specified |
| Award date | 30 Apr 2023 |
| Contract period | 31 May 2023 - 31 May 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £144,472 |
| Lots value | Not specified |
| Awards value | £144,472 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LONGHURST GROUP |
| Locality | BOSTON |
| Post town | Peterborough |
| Postcode | PE21 7TQ |
| Country | England |
| ITL 1 | TLF East Midlands (England) |
| ITL 2 | TLF3 Lincolnshire |
| ITL 3 | TLF30 Lincolnshire CC |
| Local authority | Boston |
| Electoral ward | Wyberton |
| Westminster constituency | Boston and Skegness |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | UPLAND SOFTWARE |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 28 Nov 2023 at 15:18 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/c83e99ce-d3f7-4656-93d2-56e228b5fb68

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/c83e99ce-d3f7-4656-93d2-56e228b5fb68
  28th November 2023 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-645d7612-45f1-4c16-8df3-9ce6a3e4cd75. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-645d7612-45f1-4c16-8df3-9ce6a3e4cd75.json.