---
title: "Support to Enable Customer Centricity Training for ISS BMCS Function"
ocid: "ocds-b5fd17-6460d0a6-9d44-49f4-bb91-d833353b40a7"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-6460d0a6-9d44-49f4-bb91-d833353b40a7"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-6460d0a6-9d44-49f4-bb91-d833353b40a7.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-6460d0a6-9d44-49f4-bb91-d833353b40a7.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "MINISTRY OF DEFENCE"
published: "2017-06-08"
---

# Support to Enable Customer Centricity Training for ISS BMCS Function

Buyer: MINISTRY OF DEFENCE  
Current stage: Award  
OCID: ocds-b5fd17-6460d0a6-9d44-49f4-bb91-d833353b40a7

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-6460d0a6-9d44-49f4-bb91-d833353b40a7)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-6460d0a6-9d44-49f4-bb91-d833353b40a7.json)

## Summary

The procurement process, initiated by the Ministry of Defence, pertains to a tender titled "Support to Enable Customer Centricity Training for ISS BMCS Function". This contract falls under the technical support services industry category and was completed with an award value of £39,468. The procurement was carried out through a limited method, allowing for the award of the contract without prior publication of a contract notice. The tender period ended on 22 March 2017, and the contract period commenced on 21 April 2017, concluding on 31 May 2017, with delivery addresses located in the South West region of the United Kingdom.

This contracting opportunity presents significant potential for business growth, particularly for small and medium enterprises (SMEs) experienced in providing training and customer service support. Companies that specialise in technical training services or have a track record with governmental organisations would be particularly well-suited to compete for future tenders of this nature. The expertise and understanding of public sector requirements could enhance a business's competitiveness in upcoming procurements.

## Notice

Support to Enable Customer Centricity Training for ISS BMCS Function

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/2fa5b9ef-dcef-4226-80de-da31e39abf29 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award of contract without prior publication of a contract notice |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 8 Jun 2017 |
| Submission deadline | 22 Mar 2017 |
| Future notice date | Not specified |
| Award date | 19 Apr 2017 |
| Contract period | 20 Apr 2017 - 31 May 2017 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £39,468 |
| Lots value | Not specified |
| Awards value | £39,468 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | MINISTRY OF DEFENCE |
| Locality | CORSHAM |
| Post town | Swindon |
| Postcode | SN13 9NR |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK7 Gloucestershire and Wiltshire |
| ITL 3 | TLK72 Wiltshire |
| Local authority | Wiltshire |
| Electoral ward | Corsham Ladbrook |
| Westminster constituency | Chippenham |
| Delivery location | TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | KPMG |

## CPV Codes

### Divisions

- 71 - Architectural, construction, engineering and inspection services

### Codes

- 71356300 - Technical support services

## Release History

- 8 Jun 2017 at 12:45 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/2fa5b9ef-dcef-4226-80de-da31e39abf29

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/2fa5b9ef-dcef-4226-80de-da31e39abf29
  8th June 2017 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/19ce0e48-959e-4f58-a48c-624ed45c7845
  Call-Off Agreement (Redacted) - RM1557/CCT389

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-6460d0a6-9d44-49f4-bb91-d833353b40a7. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-6460d0a6-9d44-49f4-bb91-d833353b40a7.json.