---
title: "Contract for the Provision of a Customer Relationship Management System (CRM) and Content Management System (CMS)"
ocid: "ocds-b5fd17-646555ae-c1c7-4bea-9326-3a6a3036aaba"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-646555ae-c1c7-4bea-9326-3a6a3036aaba"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-646555ae-c1c7-4bea-9326-3a6a3036aaba.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-646555ae-c1c7-4bea-9326-3a6a3036aaba.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "BCH PROCUREMENT (REPRESENTING THE POLICE AND CRIME COMMISSIONERS FOR BEDFORDSHIRE, CAMBRIDGESHIRE AND HERTFORDSHIRE )"
published: "2017-10-20"
---

# Contract for the Provision of a Customer Relationship Management System (CRM) and Content Management System (CMS)

Buyer: BCH PROCUREMENT (REPRESENTING THE POLICE AND CRIME COMMISSIONERS FOR BEDFORDSHIRE, CAMBRIDGESHIRE AND HERTFORDSHIRE )  
Current stage: Tender  
OCID: ocds-b5fd17-646555ae-c1c7-4bea-9326-3a6a3036aaba

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## Summary

The BCH Procurement, representing the Police and Crime Commissioners for Bedfordshire, Cambridgeshire and Hertfordshire, is conducting a tender for the provision of a Customer Relationship Management System (CRM) and Content Management System (CMS). This procurement falls within the computer equipment and supplies category and is located in Royston, England. The procurement method is open, allowing broad participation, with the tender period closing on 20 November 2017. The contracted services will commence on 21 December 2017 and continue until 18 February 2023.

This tender presents significant growth opportunities for small and medium-sized enterprises (SMEs) specialising in software development and IT services. Companies that focus on CRM and content management software packages, as well as those providing related development services, are well-suited to compete. Engaging in this process can enhance their visibility and foster relationships with public sector clients, potentially leading to future collaborations and contracts.

## Notice

Contract for the Provision of a Customer Relationship Management System (CRM) and Content Management System (CMS)

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/cb04bcc6-758c-4598-995d-92d2be377f56 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 Oct 2017 |
| Submission deadline | 20 Nov 2017 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 21 Dec 2017 - 18 Feb 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | BCH PROCUREMENT (REPRESENTING THE POLICE AND CRIME COMMISSIONERS FOR BEDFORDSHIRE, CAMBRIDGESHIRE AND HERTFORDSHIRE ) |
| Locality | ROYSTON |
| Post town | Stevenage |
| Postcode | SG8 7BZ |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH2 Bedfordshire and Hertfordshire |
| ITL 3 | TLH26 North and East Hertfordshire |
| Local authority | North Hertfordshire |
| Electoral ward | Royston Palace |
| Westminster constituency | North East Hertfordshire |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 30 - Office and computing machinery, equipment and supplies except furniture and software packages
- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 30200000 - Computer equipment and supplies
- 48445000 - Customer Relation Management software package
- 48783000 - Content management software package
- 72212445 - Customer Relation Management software development services
- 72212783 - Content management software development services

## Release History

- 20 Oct 2017 at 21:30 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/cb04bcc6-758c-4598-995d-92d2be377f56

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/cb04bcc6-758c-4598-995d-92d2be377f56
  20th October 2017 - Opportunity notice on Contracts Finder
- https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=21971&B=BLUELIGHT
  Additional data
- https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/29016
  User / Company

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-646555ae-c1c7-4bea-9326-3a6a3036aaba. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-646555ae-c1c7-4bea-9326-3a6a3036aaba.json.