---
title: "Network Services Support"
ocid: "ocds-b5fd17-64a2567a-2fe0-41f3-9974-85e4869c9689"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-64a2567a-2fe0-41f3-9974-85e4869c9689"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-64a2567a-2fe0-41f3-9974-85e4869c9689.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-64a2567a-2fe0-41f3-9974-85e4869c9689.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "INDEPENDENT INQUIRY INTO CHILD SEXUAL ABUSE"
published: "2021-09-24"
---

# Network Services Support

Buyer: INDEPENDENT INQUIRY INTO CHILD SEXUAL ABUSE  
Current stage: Award  
OCID: ocds-b5fd17-64a2567a-2fe0-41f3-9974-85e4869c9689

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-64a2567a-2fe0-41f3-9974-85e4869c9689)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-64a2567a-2fe0-41f3-9974-85e4869c9689.json)

## Summary

The Independent Inquiry into Child Sexual Abuse is currently involved in the procurement of Network Services Support, classified under Computer Network Services. This contract, valued at £80,000, is located in London (postcode SE1 6HJ) and was awarded on 6 December 2019, with the contract period running from 24 December 2019 to 23 December 2021. The procurement method was selective, with a focus on services delivered largely remotely, although onsite support may be required.

This tender presents significant opportunities for businesses specialising in network infrastructure support, particularly those capable of managing and maintaining computer network services. Small and medium-sized enterprises (SMEs) are particularly well-suited to bid for this contract, especially those with experience in local area network management, network security, and proactive monitoring. Suppliers will need to demonstrate their capability to provide remote monitoring solutions and effectively communicate with the inquiry's service desk for successful collaboration.

## Notice

Support for network infrastructure from past internet router at each IO. Support predominantly to be delivered remotely, but onsite support may be required. Scope of the support excludes the internet connection and associated router providing it, but covers all infrastructure past the router. Supplier must establish a remote monitoring capabiility for the IICSA's network infrastructure in all of the IO's via the implementation of secure site to site VPN connectivity between the supplier operations centre and the various IICSA sites. Supplier is required to implement proactive monitoring against critical network components in order to give early alerting to network issues. BAU support should include, but not be limited to: Managing of Local Area Network functionality and VLAN configuration Manage and maintain warranties on all network infrastructure equipment Monitoring of the local network to maintain service availability Management of local wireless controllers and access points Management of network security relating to IICSA network including recommendations for improvement Management of local firewall including firewall security recommendations Maintenance of up to date network documentation Safe and secure disposal of network hardware as when required Firmware and software updates to Network equipment in line with the IICSA Change Management Process Secure sharing of login credentials and associated information with the IICSA's service desk Regular backups of network configurations should be taken regularly and stored securely.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/f7226acf-94a5-42f2-80f5-08d89f5c14c4 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 24 Sep 2021 |
| Submission deadline | 11 Nov 2019 |
| Future notice date | Not specified |
| Award date | 6 Dec 2019 |
| Contract period | 24 Dec 2019 - 23 Dec 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £80,000 |
| Lots value | Not specified |
| Awards value | £80,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | INDEPENDENT INQUIRY INTO CHILD SEXUAL ABUSE |
| Locality | LONDON |
| Post town | South East London |
| Postcode | SE1 6HJ |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI44 Lewisham and Southwark |
| Local authority | Southwark |
| Electoral ward | St George's |
| Westminster constituency | Bermondsey and Old Southwark |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CISILION |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72700000 - Computer network services

## Release History

- 24 Sep 2021 at 15:18 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/f7226acf-94a5-42f2-80f5-08d89f5c14c4

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/f7226acf-94a5-42f2-80f5-08d89f5c14c4
  24th September 2021 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-64a2567a-2fe0-41f3-9974-85e4869c9689. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-64a2567a-2fe0-41f3-9974-85e4869c9689.json.