---
title: "SBC0123 CUSTOMER SERVICE SKILLS TRAINING"
ocid: "ocds-b5fd17-64af02ec-59bd-4fd7-aa6d-fa5658db980c"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-64af02ec-59bd-4fd7-aa6d-fa5658db980c"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-64af02ec-59bd-4fd7-aa6d-fa5658db980c.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-64af02ec-59bd-4fd7-aa6d-fa5658db980c.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "STEVENAGE BOROUGH COUNCIL"
published: "2023-01-26"
---

# SBC0123 CUSTOMER SERVICE SKILLS TRAINING

Buyer: STEVENAGE BOROUGH COUNCIL  
Current stage: Tender  
OCID: ocds-b5fd17-64af02ec-59bd-4fd7-aa6d-fa5658db980c

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-64af02ec-59bd-4fd7-aa6d-fa5658db980c)  
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## Summary

The Stevenage Borough Council is currently inviting quotes for CUSTOMER SERVICE SKILLS TRAINING services. The procurement process, identified by tender ID IT-285-7127-CCDxxxxxx, falls under the industry category of Education and training services and Staff training services. The deadline for submissions is set for February 22, 2023, with the contract period scheduled to start on April 14, 2023. The procurement stage is active, and the tender is suitable for SMEs and VCSEs.

This tender issued by Stevenage Borough Council for customer service skills training presents an opportunity for businesses in the service industry. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprise organizations (VCSEs) are well-suited to compete in this procurement process. Interested businesses should carefully review the quotation documents accessible on the Supply Hertfordshire website and ensure timely submissions before the specified deadline of February 22, 2023.

## Notice

Stevenage Borough Council are currently seeking quotes for the provision of CUSTOMER SERVICE SKILLS TRAINING The quotation documents can be accessed from the Supply Hertfordshire website https://in-tendhost.co.uk/supplyhertfordshire/aspx/Home and selecting the 'View Details' button of this project. Please note the deadline for returns and allow sufficient time to make your return as late returns will not be permitted. Any questions relating to this quote should be made via correspondence on the website and can be addressed to the main contact as shown in the details above. Additional information: https://in-tendhost.co.uk/supplyhertfordshire/aspx/Home Is a Recurrent Procurement Type? : No

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/8051d099-76ed-42ab-b7cc-3d2b8f657e03 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 26 Jan 2023 |
| Submission deadline | 22 Feb 2023 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 14 Apr 2023 - 13 Apr 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | STEVENAGE BOROUGH COUNCIL |
| Locality | HERTFORDSHIRE |
| Post town | Stevenage |
| Postcode | SG1 1HN |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH2 Bedfordshire and Hertfordshire |
| ITL 3 | TLH26 North and East Hertfordshire |
| Local authority | Stevenage |
| Electoral ward | Old Town |
| Westminster constituency | Stevenage |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 80 - Education and training services

### Codes

- 80000000 - Education and training services
- 80511000 - Staff training services

## Release History

- 26 Jan 2023 at 11:23 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/8051d099-76ed-42ab-b7cc-3d2b8f657e03

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/8051d099-76ed-42ab-b7cc-3d2b8f657e03
  26th January 2023 - Opportunity notice on Contracts Finder

## Notice URLs

- https://in-tendhost.co.uk/supplyhertfordshire/aspx/Home

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-64af02ec-59bd-4fd7-aa6d-fa5658db980c. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-64af02ec-59bd-4fd7-aa6d-fa5658db980c.json.