---
title: "IT Service Management (ITSM) Platform - 2026 onwards"
ocid: "ocds-b5fd17-64c6e11c-8921-4ed8-a65a-49fe9b37c36e"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-64c6e11c-8921-4ed8-a65a-49fe9b37c36e"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-64c6e11c-8921-4ed8-a65a-49fe9b37c36e.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-64c6e11c-8921-4ed8-a65a-49fe9b37c36e.json"
source: "Contracts Finder"
current_stage: "Planning"
buyer: "ORDNANCE SURVEY"
published: "2024-12-20"
---

# IT Service Management (ITSM) Platform - 2026 onwards

Buyer: ORDNANCE SURVEY  
Current stage: Planning  
OCID: ocds-b5fd17-64c6e11c-8921-4ed8-a65a-49fe9b37c36e

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-64c6e11c-8921-4ed8-a65a-49fe9b37c36e.json)

## Summary

The Ordnance Survey, based in Southampton, United Kingdom, is planning the procurement of an IT Service Management (ITSM) Platform, starting in 2026. This procurement falls under the software package and information systems (CPV: 48000000) industry category. The procurement process is currently at the planning stage, with an early engagement notice published on 20th December 2024. Prospective bidders can participate in the market engagement up until 20th March 2025. This tender covers delivery locations that include British Overseas Territories, the Channel Islands, the Isle of Man, Europe, and the rest of the world. Ms. Vicki Walton is the contact point for more information.

This tender represents a significant opportunity for businesses specialising in IT software packages, particularly those with experience in IT service management platforms. Since this is a non-recurrent procurement, it is a unique chance to secure a long-term contract with Ordnance Survey. Companies with robust IT service solutions and capacity to deliver across the specified locations are well-suited to compete. Not only does this open the door to immediate business growth, but it also helps in building a substantial portfolio by collaborating with a notable organisation like Ordnance Survey.

## Notice

ITSM Platform Additional information: Is a Recurrent Procurement Type? : No

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/983cf858-79ae-40d9-830b-20b3f08444e6 |
| Notice type | Market Engagement Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 Dec 2024 |
| Submission deadline | Not specified |
| Future notice date | 20 Mar 2025 |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planning |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | ORDNANCE SURVEY |
| Locality | SOUTHAMPTON |
| Post town | Southampton |
| Postcode | SO16 0AS |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ3 Hampshire and Isle of Wight |
| ITL 3 | TLJ36 Central Hampshire |
| Local authority | Test Valley |
| Electoral ward | Chilworth, Nursling & Rownhams |
| Westminster constituency | Romsey and Southampton North |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems
- 48517000 - IT software package

## Release History

- 20 Dec 2024 at 10:28 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/983cf858-79ae-40d9-830b-20b3f08444e6

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/983cf858-79ae-40d9-830b-20b3f08444e6
  20th December 2024 - Early engagement notice on Contracts Finder
- https://in-tendhost.co.uk/os/aspx/
  Additional information on how to apply for this contract

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-64c6e11c-8921-4ed8-a65a-49fe9b37c36e. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-64c6e11c-8921-4ed8-a65a-49fe9b37c36e.json.