---
title: "Microsoft Premier Support Agreement"
ocid: "ocds-b5fd17-6516614c-8825-458a-bcfb-086d10bc5103"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-6516614c-8825-458a-bcfb-086d10bc5103"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-6516614c-8825-458a-bcfb-086d10bc5103.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-6516614c-8825-458a-bcfb-086d10bc5103.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DRIVER AND VEHICLE LICENSING AGENCY"
published: "2017-08-13"
---

# Microsoft Premier Support Agreement

Buyer: DRIVER AND VEHICLE LICENSING AGENCY  
Current stage: Award  
OCID: ocds-b5fd17-6516614c-8825-458a-bcfb-086d10bc5103

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-6516614c-8825-458a-bcfb-086d10bc5103)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-6516614c-8825-458a-bcfb-086d10bc5103.json)

## Summary

The procurement process for the "Microsoft Premier Support Agreement," initiated by the Driver and Vehicle Licensing Agency (DVLA), relates to the provision of comprehensive support services for Microsoft applications. This contract, valued at approximately £176,835, falls under the information technology services category and is based in Wales, United Kingdom. The tender period has concluded, with the contract period commencing on 12 August 2017 and lasting until 11 August 2019. The procurement method used was classified as 'Other', and the award for this contract was published on 13 August 2017.

This tender represents a significant opportunity for businesses specialising in IT support services, particularly those with expertise in Microsoft applications. Companies providing similar services may find potential for growth by engaging with government entities like the DVLA. While the contract was awarded to Microsoft Ltd and Microsoft UK, smaller IT service providers could benefit from partnerships or sub-contracting opportunities to participate in future tenders of this nature.

## Notice

Microsoft Premier support including 24 x 7 Business Critical Support for all Microsoft Applications and technical health checks to address performance of services and remediation activity.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/6d913eb6-1ac9-4145-bf3f-6f48aea30f85 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 13 Aug 2017 |
| Submission deadline | 9 Aug 2017 |
| Future notice date | Not specified |
| Award date | 19 Jul 2017 |
| Contract period | 11 Aug 2017 - 11 Aug 2019 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £176,835 |
| Lots value | Not specified |
| Awards value | £176,835 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DRIVER AND VEHICLE LICENSING AGENCY |
| Locality | SWANSEA |
| Post town | Swansea |
| Postcode | SA6 7JL |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL4 Mid and South West Wales |
| ITL 3 | TLL43 Swansea |
| Local authority | Swansea |
| Electoral ward | Mynydd-bach |
| Westminster constituency | Swansea West |
| Delivery location | TLL Wales |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | MICROSOFT |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72222300 - Information technology services

## Release History

- 13 Aug 2017 at 09:36 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/6d913eb6-1ac9-4145-bf3f-6f48aea30f85

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/6d913eb6-1ac9-4145-bf3f-6f48aea30f85
  13th August 2017 - Awarded contract notice on Contracts Finder
- https://www.delta-esourcing.com/delta/respondToList.html?noticeId=272536542
  Please follow this link to view the notice.

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-6516614c-8825-458a-bcfb-086d10bc5103. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-6516614c-8825-458a-bcfb-086d10bc5103.json.