---
title: "Provision of Sensorium S&M"
ocid: "ocds-b5fd17-6536c97e-f770-40e5-a801-4461a30267cb"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-6536c97e-f770-40e5-a801-4461a30267cb"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-6536c97e-f770-40e5-a801-4461a30267cb.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-6536c97e-f770-40e5-a801-4461a30267cb.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DRIVER & VEHICLE LICENSING AGENCY"
published: "2019-10-31"
---

# Provision of Sensorium S&M

Buyer: DRIVER & VEHICLE LICENSING AGENCY  
Current stage: Award  
OCID: ocds-b5fd17-6536c97e-f770-40e5-a801-4461a30267cb

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-6536c97e-f770-40e5-a801-4461a30267cb)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-6536c97e-f770-40e5-a801-4461a30267cb.json)

## Summary

The Driver & Vehicle Licensing Agency (DVLA) is conducting a procurement process for the "Provision of Sensorium S&M," specifically requiring a GOLD maintenance support package valued at £28,447. This procurement falls under the IT services category (CPV code 72000000) and is located in Swansea, Wales. The procurement is currently at the award stage, with the contract period commencing on 11 September 2019 and concluding on 10 October 2020. The tender was awarded on 21 August 2019 and details specific terms of service that include technical support and scheduled maintenance visits.

This tender presents a unique opportunity for businesses within the IT services sector, particularly those providing software development and support services. Smaller and medium-sized enterprises (SMEs) and voluntary community and social enterprises (VCSEs) may find it advantageous to participate, given the single tender action procurement method and the specified allowances for service delivery. Companies with the capability to offer maintenance support and technical assistance could benefit significantly from engaging in this marketplace.

## Notice

We require 1 x GOLD maintenance support package. This GOLD maintenance support package contains allowances for labour and travel costs, provides a DVLA Dedicated Free Phone Technical support helpline, 2 Planned Preventative Maintenance visits, and guaranteed next day site attendance (office hours, Mon-Fri excluding Bank Holidays) to provide a measurable level of service.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/86bddbc6-4e5a-404d-8e8b-390ce8e8dfe8 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Single tender action (below threshold) |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 31 Oct 2019 |
| Submission deadline | 18 Jul 2019 |
| Future notice date | Not specified |
| Award date | 20 Aug 2019 |
| Contract period | 10 Sep 2019 - 10 Oct 2020 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £28,447 |
| Lots value | Not specified |
| Awards value | £28,447 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DRIVER & VEHICLE LICENSING AGENCY |
| Locality | SWANSEA |
| Post town | Swansea |
| Postcode | SA6 7JL |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL4 Mid and South West Wales |
| ITL 3 | TLL43 Swansea |
| Local authority | Swansea |
| Electoral ward | Mynydd-bach |
| Westminster constituency | Swansea West |
| Delivery location | TLL Wales |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SENSORIUM |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 31 Oct 2019 at 12:52 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/86bddbc6-4e5a-404d-8e8b-390ce8e8dfe8

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/86bddbc6-4e5a-404d-8e8b-390ce8e8dfe8
  31st October 2019 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-6536c97e-f770-40e5-a801-4461a30267cb. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-6536c97e-f770-40e5-a801-4461a30267cb.json.