--- title: "Desk Phones" ocid: "ocds-b5fd17-655cfb94-c061-42cc-9d68-dc1c3800e5f9" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-655cfb94-c061-42cc-9d68-dc1c3800e5f9" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-655cfb94-c061-42cc-9d68-dc1c3800e5f9.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-655cfb94-c061-42cc-9d68-dc1c3800e5f9.json" source: "Contracts Finder" current_stage: "Award" buyer: "Suffolk Constabulary" published: "2026-10-16" --- # Desk Phones Buyer: Suffolk Constabulary Current stage: Award OCID: ocds-b5fd17-655cfb94-c061-42cc-9d68-dc1c3800e5f9 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-655cfb94-c061-42cc-9d68-dc1c3800e5f9) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-655cfb94-c061-42cc-9d68-dc1c3800e5f9.json) ## Summary Suffolk Constabulary jointly purchased Cisco voice-over-IP desk phones for use by Suffolk and Norfolk Constabularies. This is a supply of business telephone equipment, specifically desk phones for police use, rather than a telecommunications service or installation project. The procurement description identifies the equipment as Cisco VoIP phones; it does not detail quantities, models or technical specifications. The named buyer is Suffolk Constabulary, and delivery is stated to be in England for use across the two constabularies. Businesses supplying Cisco desk phones or comparable VoIP telephone hardware are the most directly relevant. The joint-purchase arrangement indicates that the requirement serves both forces, though the procurement gives no further breakdown of distribution between them. The procurement is complete and awarded. Suffolk Constabulary selected Insight Direct (UK) Ltd following a limited competitive quotation below the applicable threshold, with alternative quotes obtained under local contract standing orders. The award date was 6 October 2026, and the contract period runs from 7 October to 30 November 2026. The awarded value is £14,876. The requirement was treated as a single purchase, with no lot structure reported. The stated evaluation basis is the competitive quotation process; no specific scoring criteria are recorded. The tender submission deadline was 6 October 2026. The award covers the phones for joint use by Suffolk and Norfolk Constabularies. This award demonstrates a defined, joint requirement for Cisco VoIP desk phones serving two police forces, bought through a competitive quotation route under local standing orders. A credible supplier for a similar requirement would need to source and supply the specified Cisco telephone equipment reliably, understand business voice-over-IP hardware, and meet the operational needs of police organisations across two constabularies. The procurement is a modest, focused equipment purchase rather than a large-scale communications transformation, so relevant experience would include supplying comparable desk-phone orders and coordinating delivery for multiple public-sector users. The selected supplier is a large business; the published suitability assessment does not identify the opportunity as suitable for SMEs. Suppliers tracking this buyer’s future needs should therefore focus on police desk-phone supply and the practical ability to fulfil a jointly arranged purchase. ## Notice VOIP CISCO Phones for use within Suffolk and Norfolk Constabularies. Alternative quotes obtained and raised in accordance with local Contract Standing Orders. Joint Purchase ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/8ada68a8-2330-4695-b754-d40bfd82424e | | Notice type | Award Notice | | Procurement type | Standard | | Procurement category | Goods | | Procurement method | Limited | | Procurement method details | Competitive quotation (below threshold) | | Tender suitability | Not specified | | Awardee scale | Large | | All stages | Award | ## Dates | Field | Value | | --- | --- | | Publication date | 16 Oct 2026 | | Submission deadline | Not specified | | Future notice date | Not specified | | Award date | 6 Oct 2026 | | Contract period | 7 Oct 2026 - 30 Nov 2026 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £14,876 | | Lots value | Not specified | | Awards value | £14,876 | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Not specified | | Awards status | Active | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | Suffolk Constabulary | | Locality | IPSWICH | | Postcode area | Ipswich | | Postcode | IP5 3QS | | Country | England | | ITL 1 | TLH East (England) | | ITL 2 | TLH6 Suffolk | | ITL 3 | TLH63 East Suffolk | | Local authority | East Suffolk | | Electoral ward | Martlesham & Purdis Farm | | Westminster constituency | Suffolk Coastal | | Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 1 | | Supplier names | Insight Direct (UK) Ltd | ## CPV Codes ### Divisions - 32 - Radio, television, communication, telecommunication and related equipment ### Codes - 32252110 - Hands-free mobile telephones (wireless) ## Release History - 16 Oct 2026 at 11:26 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/8ada68a8-2330-4695-b754-d40bfd82424e ## Documents - https://www.contractsfinder.service.gov.uk/Notice/8ada68a8-2330-4695-b754-d40bfd82424e 16th October 2026 - Awarded contract notice on Contracts Finder ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-655cfb94-c061-42cc-9d68-dc1c3800e5f9. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-655cfb94-c061-42cc-9d68-dc1c3800e5f9.json.