---
title: "Q-Pulse (Workbench) - support and maintenance"
ocid: "ocds-b5fd17-659c7890-349a-4a53-9e77-22781fb57e74"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-659c7890-349a-4a53-9e77-22781fb57e74"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-659c7890-349a-4a53-9e77-22781fb57e74.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-659c7890-349a-4a53-9e77-22781fb57e74.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "MEDICINES AND HEALTHCARE PRODUCTS REGULATORY AGENCY"
published: "2018-12-06"
---

# Q-Pulse (Workbench) - support and maintenance

Buyer: MEDICINES AND HEALTHCARE PRODUCTS REGULATORY AGENCY  
Current stage: Award  
OCID: ocds-b5fd17-659c7890-349a-4a53-9e77-22781fb57e74

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## Summary

The procurement process titled "Q-Pulse (Workbench) - support and maintenance" has been initiated by the Medicines and Healthcare Products Regulatory Agency, located in London, UK. This tender falls under the IT services industry category, specifically focusing on consulting and software development. The procurement method used was selective, via a call-off from a framework agreement, with a tender period that ended on 18 September 2018. The awarded contract, valued at £29,604, has a start date of 30 September 2018 and runs until 29 September 2020.

This tender presents opportunities for businesses specialising in document management systems and IT support services. Companies with expertise in quality management systems that fulfil ISO compliance standards would be particularly well-suited to compete for this contract. Given that the awarding supplier is IDEAGEN PLC, businesses can consider strategic partnerships or innovative solutions to carve a niche in the maintenance and support of document management infrastructures within the health sector.

## Notice

NIBSC requires a document management system to support the quality management systems (ISO 9001, ISO 13485, ISO 17025 and EDQM) and legal requirements for HTA Research and Human Application sectors. Each of these standards have specific requirements for document control process which are currently fulfilled by an electronic document control system called Workbench (WB). Workbench has been used to provide document control at NIBSC since 2003 when Ideagen was selected following a procurement process to find the most appropriate document management system. In 2015 Ideagen purchased the Q-Pulse system from Gael (previous Q-Pulse owner) and have subsequently decided to retire the Workbench system and to support Q-Pulse only which provides all the same functionality as Workbench.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/8e14604b-a821-4c5f-9e54-95681d9f01cb |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 6 Dec 2018 |
| Submission deadline | 18 Sep 2018 |
| Future notice date | Not specified |
| Award date | 17 Sep 2018 |
| Contract period | 29 Sep 2018 - 29 Sep 2020 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £29,604 |
| Lots value | Not specified |
| Awards value | £29,604 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | MEDICINES AND HEALTHCARE PRODUCTS REGULATORY AGENCY |
| Locality | LONDON |
| Post town | East London |
| Postcode | E14 4PU |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI42 Tower Hamlets |
| Local authority | Tower Hamlets |
| Electoral ward | Canary Wharf |
| Westminster constituency | Poplar and Limehouse |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | IDEAGEN |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 6 Dec 2018 at 10:54 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/8e14604b-a821-4c5f-9e54-95681d9f01cb

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/8e14604b-a821-4c5f-9e54-95681d9f01cb
  6th December 2018 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-659c7890-349a-4a53-9e77-22781fb57e74. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-659c7890-349a-4a53-9e77-22781fb57e74.json.