---
title: "Homes England - Help to Buy Discovery (CCS - RM6187 Lot:3)"
ocid: "ocds-b5fd17-659d3efb-cbf0-4349-9afc-d4c5ef1b7153"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-659d3efb-cbf0-4349-9afc-d4c5ef1b7153"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-659d3efb-cbf0-4349-9afc-d4c5ef1b7153.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-659d3efb-cbf0-4349-9afc-d4c5ef1b7153.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "HOMES ENGLAND (THE NAME ADOPTED BY THE HOMES AND COMMUNITIES AGENCY)"
published: "2024-11-15"
---

# Homes England - Help to Buy Discovery (CCS - RM6187 Lot:3)

Buyer: HOMES ENGLAND (THE NAME ADOPTED BY THE HOMES AND COMMUNITIES AGENCY)  
Current stage: Award  
OCID: ocds-b5fd17-659d3efb-cbf0-4349-9afc-d4c5ef1b7153

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## Summary

Homes England, operating under the Homes and Communities Agency, has awarded a contract to Deloitte LLP for the Discovery Phase of the Help to Buy Equity Loan Transformation Programme. This contract, valued at £170,000, is aimed at improving the customer experience for 240,000 Help to Buy service users and enhancing the effectiveness of the £18 billion loan portfolio. The procurement, classified under the CPV category for business and management consultancy services, was conducted through a restricted procedure. The project took place across England, with the contract period running from 2nd December 2024 to 1st April 2025. The tender phase was completed by 4th November 2024.

This procurement presents a prime opportunity for large management consulting firms to provide strategic development services that can significantly impact the delivery of public programmes. Businesses equipped with strong project management capabilities, stakeholder engagement skills, and experience in service transformation will find this tender particularly beneficial for growth and showcasing their expertise in managing complexity and delivering tangible improvements. Although this specific award has been completed, similar future opportunities could greatly benefit suitable business entities looking to expand their market presence within the public sector.

## Notice

Homes England is seeking a provider to work as a partner ('the Supplier') to deliver the Discovery Phase of the Help to Buy Equity Loan (HtB) Transformation Programme. This programme of works seeks to improve the customer experience of the Help to Buy service to its 240k customers and strengthen the effectiveness of delivery of its PS18bn loan portfolio. The Supplier would be expected to bring all the necessary skills to manage oversight and delivery of the Discovery phase of the programme including, but not limited to, providing project management support, defining both "as is" and design "to be" by understanding customer and user needs, finding opportunities to improve the HtB service, defining costs, determining outputs and next steps, managing and reporting risks, programme planning, dependency mapping, stakeholder engagement and business case development.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/cf3f453a-5dce-4340-a144-5b7528eadecc |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Restricted procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 15 Nov 2024 |
| Submission deadline | 4 Nov 2024 |
| Future notice date | Not specified |
| Award date | 15 Nov 2024 |
| Contract period | 2 Dec 2024 - 1 Apr 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £170,000 |
| Lots value | Not specified |
| Awards value | £170,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HOMES ENGLAND (THE NAME ADOPTED BY THE HOMES AND COMMUNITIES AGENCY) |
| Locality | NEWCASTLE UPON TYNE |
| Post town | Newcastle upon Tyne |
| Postcode | NE4 5BZ |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC43 Tyneside |
| Local authority | Newcastle upon Tyne |
| Electoral ward | Arthur's Hill |
| Westminster constituency | Newcastle upon Tyne Central and West |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | DELOITTE |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79400000 - Business and management consultancy and related services

## Release History

- 15 Nov 2024 at 11:11 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/cf3f453a-5dce-4340-a144-5b7528eadecc

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/cf3f453a-5dce-4340-a144-5b7528eadecc
  15th November 2024 - Awarded contract notice on Contracts Finder

## Notice URLs

- https://www.gov.uk/government/organisations/homes-england

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-659d3efb-cbf0-4349-9afc-d4c5ef1b7153. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-659d3efb-cbf0-4349-9afc-d4c5ef1b7153.json.