--- title: "Cornwall Council Residents Survey 2022-25" ocid: "ocds-b5fd17-65b2b13c-0a7d-403b-95e8-ffced097116d" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-65b2b13c-0a7d-403b-95e8-ffced097116d" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-65b2b13c-0a7d-403b-95e8-ffced097116d.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-65b2b13c-0a7d-403b-95e8-ffced097116d.json" source: "Contracts Finder" current_stage: "Tender" buyer: "CORNWALL COUNCIL" published: "2022-07-19" --- # Cornwall Council Residents Survey 2022-25 Buyer: CORNWALL COUNCIL Current stage: Tender OCID: ocds-b5fd17-65b2b13c-0a7d-403b-95e8-ffced097116d [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-65b2b13c-0a7d-403b-95e8-ffced097116d) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-65b2b13c-0a7d-403b-95e8-ffced097116d.json) ## Summary The Cornwall Council is currently engaged in a procurement process for the "Cornwall Council Residents Survey 2022-25." This initiative falls under the market research services industry category, specifically focusing on customer satisfaction surveys. The tender is at the open procurement stage and is set to conclude on 19 August 2022. The contract period will begin on 5 September 2022 and extend until 1 January 2026. The estimated value of this contract is £90,000, and delivery is expected in the South West region of the United Kingdom. This tender presents a significant opportunity for small and medium-sized enterprises (SMEs) that specialise in market research and survey services. Businesses that can offer innovative approaches to conducting customer satisfaction surveys and have experience in managing similar projects would be particularly well-suited to compete. With the requirement for four annual surveys, this contract not only promises steady work but also allows firms to demonstrate their capabilities in delivering actionable insights that could enhance services for local residents. ## Notice Cornwall Council is committed to listening to residents and acting in their best interests. The Council's regular resident survey provides feedback on what is important to people and what they think of their Council, the services it provides and its value for money. This information supports continuous improvement with results directly feeding into business planning and outcome intervention delivery. Supplier to conduct four annual residents surveys (1 per annum). Each annual survey will consist of approximately 20 questions (mixed multiple choice questions and open format), with the flexibility to add additional questions during the design stage (up to 25 questions in total maximum). Interviews will be conducted in Autumn 2022, Autumn 2023, Autumn 2024 and Autumn 2025, with results published in a publicly accessible report in January 2023, January 2024, January 2025 and January 2026 respectively. Additional information: The Council uses a web-based system on the South West Portal found at www.supplyingthesouthwest.org.uk (DueNorth) to manage quote and tender processes. Please log in to search for and respond to the tender opportunity. New users to the system must register on this site to obtain a username and password before gaining access to the system. All interaction with the Council in respect of this requirement will be conducted through the DueNorth system. In the event that you will need to contact the Authority in relation to this opportunity please follow the instructions on the advert. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/ffe14d2d-90b5-4288-be21-dece2e0716a5 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | SME | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 19 Jul 2022 | | Submission deadline | 18 Aug 2022 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 4 Sep 2022 - 1 Jan 2026 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £90,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | CORNWALL COUNCIL | | Locality | TRURO | | Post town | Truro | | Postcode | TR1 3AY | | Country | England | | ITL 1 | TLK South West (England) | | ITL 2 | TLK3 Cornwall and Isles of Scilly | | ITL 3 | TLK30 Cornwall and Isles of Scilly | | Local authority | Cornwall | | Electoral ward | Truro Boscawen & Redannick | | Westminster constituency | Truro and Falmouth | | Delivery location | TLK South West (England) | ## CPV Codes ### Divisions - 79 - Business services: law, marketing, consulting, recruitment, printing and security ### Codes - 79310000 - Market research services - 79342310 - Customer survey services - 79342311 - Customer satisfaction survey ## Release History - 19 Jul 2022 at 11:03 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/ffe14d2d-90b5-4288-be21-dece2e0716a5 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/ffe14d2d-90b5-4288-be21-dece2e0716a5 19th July 2022 - Opportunity notice on Contracts Finder ## Notice URLs - http://www.cornwall.gov.uk ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-65b2b13c-0a7d-403b-95e8-ffced097116d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-65b2b13c-0a7d-403b-95e8-ffced097116d.json.