---
title: "SSP Unify Licence"
ocid: "ocds-b5fd17-65b32924-c060-4b30-8713-74d778d1ddf8"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-65b32924-c060-4b30-8713-74d778d1ddf8"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-65b32924-c060-4b30-8713-74d778d1ddf8.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-65b32924-c060-4b30-8713-74d778d1ddf8.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "WEST SUFFOLK NHS FOUNDATION TRUST"
published: "2025-10-14"
---

# SSP Unify Licence

Buyer: WEST SUFFOLK NHS FOUNDATION TRUST  
Current stage: Award  
OCID: ocds-b5fd17-65b32924-c060-4b30-8713-74d778d1ddf8

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-65b32924-c060-4b30-8713-74d778d1ddf8)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-65b32924-c060-4b30-8713-74d778d1ddf8.json)

## Summary

The procurement process led by the West Suffolk NHS Foundation Trust pertained to the "SSP Unify Licence" project, which focuses on comprehensive telecommunications services that include inbound and outbound voice communications for both organisational handsets and contact centre operations. This tender, classified under the telecommunications services category (CPV code 64200000), was located in Bury St Edmunds, East of England, UK. The procurement was conducted via a selective method as a call-off from a framework agreement and is currently at the award stage, with the contract already active as of 1st September 2025. The awarded contract, valued at £76,967.25, will run until 31st August 2028, having been publicly announced on 14th October 2025.

This tender offers notable opportunities for businesses involved in telecommunications services, particularly those equipped to handle extensive voice communication management for both organisational use and customer service environments. Although the process favoured larger organisations, as seen by the contract award to CHARTERHOUSE VOICE & DATA LIMITED, businesses aiming to expand their reach within the UK public sector could benefit from engaging in similar future opportunities or framework agreements. The extensive contract period also allows for sustained revenue potential and the opportunity to foster a long-term relationship with the NHS, a major client in the public sector.

## Notice

Provision of comprehensive telecommunications services, encompassing inbound and outbound voice communications for organizational handsets and contact center operations.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/437f8fbf-6786-4725-ac9d-4be854aed10d |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 14 Oct 2025 |
| Submission deadline | 1 Jul 2025 |
| Future notice date | Not specified |
| Award date | 3 Sep 2025 |
| Contract period | 31 Aug 2025 - 31 Aug 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £76,967 |
| Lots value | Not specified |
| Awards value | £76,967 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WEST SUFFOLK NHS FOUNDATION TRUST |
| Locality | BURY ST EDMUNDS |
| Post town | Ipswich |
| Postcode | IP33 2QZ |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH6 Suffolk |
| ITL 3 | TLH64 West Suffolk |
| Local authority | West Suffolk |
| Electoral ward | Southgate |
| Westminster constituency | Bury St Edmunds and Stowmarket |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CHARTERHOUSE VOICE & DATA |

## CPV Codes

### Divisions

- 64 - Postal and telecommunications services

### Codes

- 64200000 - Telecommunications services

## Release History

- 14 Oct 2025 at 15:35 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/437f8fbf-6786-4725-ac9d-4be854aed10d

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/437f8fbf-6786-4725-ac9d-4be854aed10d
  14th October 2025 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-65b32924-c060-4b30-8713-74d778d1ddf8. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-65b32924-c060-4b30-8713-74d778d1ddf8.json.