--- title: "RA277325 - Annual Maintenance of Diabeta 3 System Support, Licences and Tru" ocid: "ocds-b5fd17-65c42aba-ba22-4707-9dcb-48cc0209f11d" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-65c42aba-ba22-4707-9dcb-48cc0209f11d" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-65c42aba-ba22-4707-9dcb-48cc0209f11d.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-65c42aba-ba22-4707-9dcb-48cc0209f11d.json" source: "Contracts Finder" current_stage: "Tender" buyer: "HYWEL DDA UNIVERSITY HEALTH BOARD" published: "2020-04-07" --- # RA277325 - Annual Maintenance of Diabeta 3 System Support, Licences and Tru Buyer: HYWEL DDA UNIVERSITY HEALTH BOARD Current stage: Tender OCID: ocds-b5fd17-65c42aba-ba22-4707-9dcb-48cc0209f11d [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-65c42aba-ba22-4707-9dcb-48cc0209f11d) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-65c42aba-ba22-4707-9dcb-48cc0209f11d.json) ## Summary Hywel Dda University Health Board is inviting bids for tender RA277325, concerning the annual maintenance of the Diabeta 3 System Support, Licences, and Trust Integration Links. This opportunity falls under the software package and information systems category and is intended for delivery to various hospitals, including Prince Philip Hospital in Llanelli and Glangwili Hospital in Carmarthen. The tender is currently in the active stage, with a submission deadline of 8 April 2020. The contract period is expected to commence on the same date and is set for one year, with a potential extension of an additional 12 months. This tender presents significant opportunities for businesses specialising in software support and management systems. Suppliers that can provide ongoing technical assistance, including telephone support on weekdays and 24/7 online helpdesk services, will be well-positioned to compete. Small and medium-sized enterprises (SMEs) with experience in health information systems and integration services can particularly benefit from this contract, given its focus on specialised software support for healthcare facilities. ## Notice You are invited to submit a bid for the renewal of Maintenance of Diabeta 3 System Support, Licences and Trust Integration Links. The contract will commence on the dates, outlined in the Pricing Schedule in the attached specification, and run from 01/04/2020 - 31/03/2021 for one year (with an optional 12-Month Extension). Hywel Dda University Health Board is offering a tender opportunity for suppliers to bid for the provision of the Licences & Support for the following products: . Diabeta3 Diabetes Management System (Prince Philip Hospital, Llanelli) . Diabeta3 Diabetes Management System (Glangwili Hospital, Carmarthen) . Diabeta3 Retinal Screening System . Diabeta3 Additional Licence . Diabeta3 Paediatrics System . 3x Links from Diabeta 3 to Trust Integration Engine The Contractor will provide telephone support service on Monday to Friday 9am to 5pm, excluding bank holidays. Access to an online portal will be required to be made available for support call logging by Authorised Users 24/7, and a dedicated email address will be required. PLEASE SEE ATTACHED SPECIFICATION FOR FULL DETAILS. - To access this competition: login to https://suppliers.multiquote.com and view the opportunity RA277325. Not registered on MultiQuote - visit https://suppliers.multiquote.com then register and quote RA277325 as the reason for registration. Any queries please contact MultiQuote on 0151 482 9230. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/44994488-c6c0-434b-bbb2-5203a11938d4 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Goods | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | SME | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 7 Apr 2020 | | Submission deadline | 8 Apr 2020 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 7 Apr 2020 - 8 Apr 2020 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | HYWEL DDA UNIVERSITY HEALTH BOARD | | Locality | CARMARTHEN | | Post town | Swansea | | Postcode | SA31 3BB | | Country | Wales | | ITL 1 | TLL Wales | | ITL 2 | TLL4 Mid and South West Wales | | ITL 3 | TLL42 South West Wales | | Local authority | Carmarthenshire | | Electoral ward | Carmarthen Town West | | Westminster constituency | Caerfyrddin | | Delivery location | Not specified | ## CPV Codes ### Divisions - 48 - Software package and information systems ### Codes - 48000000 - Software package and information systems ## Release History - 7 Apr 2020 at 11:44 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/44994488-c6c0-434b-bbb2-5203a11938d4 - 13 Jan 2020 at 11:41 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/44994488-c6c0-434b-bbb2-5203a11938d4 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/44994488-c6c0-434b-bbb2-5203a11938d4 7th April 2020 - Opportunity notice on Contracts Finder ## Notice URLs - https://suppliers.multiquote.com ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-65c42aba-ba22-4707-9dcb-48cc0209f11d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-65c42aba-ba22-4707-9dcb-48cc0209f11d.json.