--- title: "Home Support South Principal and Framework Agreement" ocid: "ocds-b5fd17-65ed6270-f70d-4341-a087-e898b2e8da3b" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-65ed6270-f70d-4341-a087-e898b2e8da3b" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-65ed6270-f70d-4341-a087-e898b2e8da3b.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-65ed6270-f70d-4341-a087-e898b2e8da3b.json" source: "Contracts Finder" current_stage: "Tender" buyer: "NORFOLK COUNTY COUNCIL" published: "2025-03-05" --- # Home Support South Principal and Framework Agreement Buyer: NORFOLK COUNTY COUNCIL Current stage: Tender OCID: ocds-b5fd17-65ed6270-f70d-4341-a087-e898b2e8da3b [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-65ed6270-f70d-4341-a087-e898b2e8da3b) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-65ed6270-f70d-4341-a087-e898b2e8da3b.json) ## Summary Norfolk County Council has initiated a procurement process for the "Home Support South Principal and Framework Agreement" to award contracts for the provision of home support services in the South of Norfolk. This tender, published on 17th January 2025, is segmented into four lots covering the Primary Care Networks (PCNs) in Mid Norfolk, Breckland, Ketts Oak, and SNHIP. The procurement process is currently in the tender amendment stage, with the engagement event scheduled for 14th February for interested providers. The procurement will adhere to the Procurement Act 2023 and employ an open procedure above the threshold. The contract period is set to commence on 17th January 2026 and conclude on 17th January 2027, with the tender period closing on 30th April 2025. This tender presents significant opportunities for businesses, particularly small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs), to expand their service delivery within the health and social work services sector. Businesses that can deliver home support services effectively within the defined primary care networks in Norfolk are well-suited to compete. The engagement event provides a platform for providers to align with the council's requirements and expectations, potentially securing significant portions of service provision within their operational capabilities. This procurement aims to foster competitive yet flexible tendering, encouraging businesses with successful past procurements to leverage their experience and secure up to two lots per area. ## Notice Norfolk County Council wishes to award contracts to Providers for both Principal and Framework Provision of Home Support in the South of Norfolk. Before we do this, we wish to engage with Providers. If you wish to attend this engagement on 14th February, please first register at https://in-tendhost.co.uk/norfolkcc/aspx/Home and express an interest in this procurement. Using the correspondence facility, send the name of up to 2 attendees with email contacts. We will then send you details of time and location. If you want to deliver home support for the Council in these areas we would urge you to attend so that you are aware of our plans. The Council wishes to appoint one Principal provider to deliver home support services in each Primary Care Network (PCN) within Norfolk. The intention is that the Principal Providers will deliver 70% of the hours and the remaining 30% will be delivered by a small number of PCN framework providers, whose appointment is subject to a separate procurement. This procurement is split into 4 lots, which covers PCNs in South Norfolk: The lots area: 1. Mid Norfolk 2. Breckland 3. Ketts Oak 4. SNHIP Please note that our intention overall is to limit a provider to having a maximum of 50% of the PCNs in an area. Bidders may apply for all lots in each area, but will be awarded no more than 2 for each area. If you have been successful in previous procurements, the number of lots you hold for an area will be taken into consideration. The procurement will be conducted under the Procurement Act 2023. We wish to use the engagement to discuss with you our requirements, the tender process we are proposing (competitive flexible) and expectations of all parties. We will also discuss lessons learnt from previous procurements for this service in other areas of Norfolk. Please note - the contract start and end date are there only because we are required to fill this field to publish. Additional information: If you wish to attend this engagement on 14th February, please first register at https://in-tendhost.co.uk/norfolkcc/aspx/Home and express an interest in this procurement. Using the correspondence facility, send the name of up to 2 attendees with email contacts. We will then send you details of time and location. If you want to deliver home support for the Council in these areas we would urge you to attend so that you are aware of our plans. Is a Recurrent Procurement Type? : No ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/4c338cce-ed94-46bd-98f7-fc115337769a | | Notice type | Tender Notice | | Procurement type | Framework | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure (above threshold) | | Tender suitability | SME, VCSE | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 5 Mar 2025 | | Submission deadline | 30 May 2025 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 17 Jan 2026 - 17 Jan 2027 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | NORFOLK COUNTY COUNCIL | | Locality | NORFOLK | | Post town | Norwich | | Postcode | NR1 2DH | | Country | England | | ITL 1 | TLH East (England) | | ITL 2 | TLH5 Norfolk | | ITL 3 | TLH51 Norwich and East Norfolk | | Local authority | Norwich | | Electoral ward | Lakenham | | Westminster constituency | Norwich South | | Delivery location | Not specified | ## CPV Codes ### Divisions - 85 - Health and social work services ### Codes - 85000000 - Health and social work services ## Release History - 5 Mar 2025 at 11:41 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/4c338cce-ed94-46bd-98f7-fc115337769a - 17 Jan 2025 at 08:20 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/4c338cce-ed94-46bd-98f7-fc115337769a - 17 Jan 2025 at 08:10 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/4c338cce-ed94-46bd-98f7-fc115337769a ## Documents - https://www.contractsfinder.service.gov.uk/Notice/4c338cce-ed94-46bd-98f7-fc115337769a 5th March 2025 - Opportunity notice on Contracts Finder - https://in-tendhost.co.uk/norfolkcc/aspx/ Additional information on how to apply for this contract ## Notice URLs - http://www.norfolk.gov.uk - https://in-tendhost.co.uk/norfolkcc/aspx/Home ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-65ed6270-f70d-4341-a087-e898b2e8da3b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-65ed6270-f70d-4341-a087-e898b2e8da3b.json.