---
title: "Feasibility Study - ServiceNow CSM Platform and Website"
ocid: "ocds-b5fd17-660ac70b-ee96-40df-a1a2-fbeba344f5b2"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-660ac70b-ee96-40df-a1a2-fbeba344f5b2"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-660ac70b-ee96-40df-a1a2-fbeba344f5b2.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-660ac70b-ee96-40df-a1a2-fbeba344f5b2.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "WEST LANCASHIRE BOROUGH COUNCIL"
published: "2024-06-27"
---

# Feasibility Study - ServiceNow CSM Platform and Website

Buyer: WEST LANCASHIRE BOROUGH COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-660ac70b-ee96-40df-a1a2-fbeba344f5b2

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-660ac70b-ee96-40df-a1a2-fbeba344f5b2.json)

## Summary

The West Lancashire Borough Council has awarded a contract for a Feasibility Study on the ServiceNow CSM Platform and Website. The procurement process was completed using an open procedure. The contract period runs from June 25, 2024, to December 25, 2024. The buying organisation is the West Lancashire Borough Council located in Ormskirk, England. The industry category for this contract is software consultancy services.

This tender awarded to Unifii presents an opportunity for businesses in the software consultancy services industry to engage with the West Lancashire Borough Council. Companies with expertise in delivering feasibility studies related to service platforms and websites would find this tender well-suited for competition. The contract period provides a clear timeline for project implementation and delivery, allowing businesses to plan and allocate resources accordingly to pursue growth opportunities in the services sector.

## Notice

To appoint a consultant to deliver a feasibility study.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/78a8d344-9548-41d6-9300-4f10afa1ea79 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 27 Jun 2024 |
| Submission deadline | 12 Jan 2024 |
| Future notice date | Not specified |
| Award date | 29 Jan 2024 |
| Contract period | 24 Jun 2024 - 25 Dec 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WEST LANCASHIRE BOROUGH COUNCIL |
| Locality | ORMSKIRK |
| Post town | Liverpool |
| Postcode | L39 2DH |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD4 Lancashire |
| ITL 3 | TLD47 Chorley and West Lancashire |
| Local authority | West Lancashire |
| Electoral ward | Ormskirk East |
| Westminster constituency | West Lancashire |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | UNIFII |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72266000 - Software consultancy services

## Release History

- 27 Jun 2024 at 14:23 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/78a8d344-9548-41d6-9300-4f10afa1ea79

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/78a8d344-9548-41d6-9300-4f10afa1ea79
  27th June 2024 - Awarded contract notice on Contracts Finder
- https://procontract.due-north.com/Advert?advertId=417d912d-3a98-ee11-8125-005056b64545
  Advert

## Notice URLs

- http://www.westlancs.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-660ac70b-ee96-40df-a1a2-fbeba344f5b2. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-660ac70b-ee96-40df-a1a2-fbeba344f5b2.json.