---
title: "Provision of Support and Maintenance of Process Director Workflow Solution"
ocid: "ocds-b5fd17-661caa57-420b-42f5-add4-4b43f52ae4df"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-661caa57-420b-42f5-add4-4b43f52ae4df"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-661caa57-420b-42f5-add4-4b43f52ae4df.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-661caa57-420b-42f5-add4-4b43f52ae4df.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DRIVER AND VEHICLE LICENSING AGENCY"
published: "2017-12-17"
---

# Provision of Support and Maintenance of Process Director Workflow Solution

Buyer: DRIVER AND VEHICLE LICENSING AGENCY  
Current stage: Award  
OCID: ocds-b5fd17-661caa57-420b-42f5-add4-4b43f52ae4df

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-661caa57-420b-42f5-add4-4b43f52ae4df)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-661caa57-420b-42f5-add4-4b43f52ae4df.json)

## Summary

The Driver and Vehicle Licensing Agency is undertaking a completed procurement process for the provision of support and maintenance of the Process Director Workflow Solution. This contract, valued at £1,113,323, falls within the 'Information technology services' category and is based in Swansea, Wales. The opportunity was part of a tender process which concluded on 13 December 2017. The contract commenced on 1 January 2018 and is set to run until 31 December 2020.

This tender represents a substantial opportunity for IT service providers, particularly those specialising in workflow solutions and support services. Businesses that have expertise in managing and maintaining IT systems, especially in governmental environments, would be well-positioned to compete. Given that the contracting authority is a government agency, companies with experience in public sector contracts may find a strategic advantage in pursuing similar future opportunities.

## Notice

Provision of Support and Maintenance of Process Director Workflow Solution.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/de574a7e-5480-4c5a-a270-4a69be997945 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 17 Dec 2017 |
| Submission deadline | 13 Dec 2017 |
| Future notice date | Not specified |
| Award date | 13 Dec 2017 |
| Contract period | 1 Jan 2018 - 31 Dec 2020 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,113,323 |
| Lots value | Not specified |
| Awards value | £1,113,323 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DRIVER AND VEHICLE LICENSING AGENCY |
| Locality | SWANSEA |
| Post town | Swansea |
| Postcode | SA6 7JL |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL4 Mid and South West Wales |
| ITL 3 | TLL43 Swansea |
| Local authority | Swansea |
| Electoral ward | Mynydd-bach |
| Westminster constituency | Swansea West |
| Delivery location | TLL Wales |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | RICOH |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72222300 - Information technology services

## Release History

- 17 Dec 2017 at 10:03 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/de574a7e-5480-4c5a-a270-4a69be997945

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/de574a7e-5480-4c5a-a270-4a69be997945
  17th December 2017 - Awarded contract notice on Contracts Finder
- https://www.delta-esourcing.com/delta/respondToList.html?noticeId=293180671
  Please follow this link to view the notice.

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-661caa57-420b-42f5-add4-4b43f52ae4df. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-661caa57-420b-42f5-add4-4b43f52ae4df.json.