--- title: "Multifunctional Devices, Managed Print and Content Services and Records and Information Management" ocid: "ocds-b5fd17-6664e1ab-e517-421b-8d38-5089d15c230d" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-6664e1ab-e517-421b-8d38-5089d15c230d" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-6664e1ab-e517-421b-8d38-5089d15c230d.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-6664e1ab-e517-421b-8d38-5089d15c230d.json" source: "Contracts Finder" current_stage: "Tender" buyer: "CROWN COMMERCIAL SERVICE" published: "2020-03-23" --- # Multifunctional Devices, Managed Print and Content Services and Records and Information Management Buyer: CROWN COMMERCIAL SERVICE Current stage: Tender OCID: ocds-b5fd17-6664e1ab-e517-421b-8d38-5089d15c230d [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-6664e1ab-e517-421b-8d38-5089d15c230d) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-6664e1ab-e517-421b-8d38-5089d15c230d.json) ## Summary The Crown Commercial Service is conducting a tender for the "Multifunctional Devices, Managed Print and Content Services and Records and Information Management" (RM3781 Lot 2). This procurement, classified under the office machinery and equipment category, is located in the United Kingdom and is currently at the tender stage. The tender period has recently been amended, with the framework agreement slated to expire on 26 October 2020, while the contract can extend up to five years for certain equipment. Interested suppliers should note that the open procedure applies to this procurement, with a total contract value of £260 million. This procurement presents significant opportunities for businesses specialising in office machinery, print management solutions, and related services. Companies capable of providing multifunction printers, managed services, document management tools, and maintenance support will be well-placed to compete. Given the size of the contract and the variety of required services, this tender could be particularly advantageous for small and medium-sized enterprises (SMEs) looking to expand their portfolio in the public sector. ## Notice The scope of this Lot 2 Multifunctional Devices and Print Management Software and Services is for the provision of a catalogued range of new digital and remanufactured digital Equipment ranging from entry level, standalone, single function desktop printers (only where balanced deployment is required) through to fully networked Print Room Equipment along with the required Software options to support Contracting Authorities page output, document workflow and relevant business process requirements. Potential Providers for lot 2 shall be able to provide all of the following services and requirements: - Mono, colour and colour-capable MFDs, digital copiers, mono and colour network printers and Print Room Devices, including A0 Wide Format and 3D Devices, all with standard network interfaces. - Print Room services, including web based client job submission, electronic job ticketing, and visual costindication for Users, email job status feedback, print finishing options, online and offline, document clean up Software, further defined Service Level Agreement to reflect critical nature of Devices. - All the above Devices utilised within an Enhanced Service provision, where required, including Software options to enable process improvements and cost efficiencies such as, cloud based mobile printing, inbound mail and hybrid mail. - Software to enable product management e.g. remote diagnostics. - Push and pull printing Software. - Functionality to enable email to print and web to print. - Options, including paper storage/feed, finishing, print controller/RIP, memory, PostScript, hard disks, fax etc.Duplex is shall be provided as standard for all but the slowest Devices. - Consumables including toner staples, and Customer Replaceable Units (CRU). - Auditing Software for print management/accounting, print routing / load balancing, email notification,scanning Software with optical character recognition (OCR). - Enabling document management/archiving tools which ensure seamless integration into contracting authorities' existing document management software platforms. - Maintenance and support, including training (on and off-site). - Surveys/Print Assessments - essentially fact-finding and verification of existing Equipment/estate, networks,principal flows and page output, ideally with vendor neutral analysis and further recommendations / proposals tothe Contracting Authorities (typically provided following award of the Call Off Contract). - Finance options offering Contracting Authorities flexibility relating to the payment configuration, including lease, rental offerings, asset management, and cost per copy/page. The Lot 2 Framework Agreement will expire on 26.10.2020. The maximum Call Off Contract period is for five (5) years (60 months) for non-Print Room Equipment and seven (7) years (84 months) for Print Room Equipment. Additional information: Due to the current COVID-19 pandemic, Crown Commercial Service (CCS) believes that the first condition set out in Regulation 72(1)(c) Public Contracts Regulations 2015 has been fulfilled in respect of the Framework Agreement. Crown Commercial Service has taken the decision to extend existing framework agreements that were due for reprocurement for a period of twelve (12 months). This is to enable CCS resource to be diverted to procuring urgent requirements to deal with COVID-19 consequences and to relieve pressure on the supply chain while short staffed, to enable businesses to continue to deliver services and goods to customers. CCS intends to deliver replacement framework agreements as quickly as possible after the initial COVID-19 impact ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/788b9871-0955-474b-ba43-e4c3274bf1df | | Notice type | Tender Notice | | Procurement type | Framework | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure (above threshold) | | Tender suitability | SME | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 23 Mar 2020 | | Submission deadline | 5 Sep 2016 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 25 Oct 2016 - 25 Oct 2020 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £260,000,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | CROWN COMMERCIAL SERVICE | | Locality | LIVERPOOL | | Post town | Liverpool | | Postcode | L3 9PP | | Country | England | | ITL 1 | TLD North West (England) | | ITL 2 | TLD7 Merseyside | | ITL 3 | TLD72 Liverpool | | Local authority | Liverpool | | Electoral ward | City Centre North | | Westminster constituency | Liverpool Riverside | | Delivery location | Not specified | ## CPV Codes ### Divisions - 30 - Office and computing machinery, equipment and supplies except furniture and software packages - 50 - Repair and maintenance services - 79 - Business services: law, marketing, consulting, recruitment, printing and security ### Codes - 30100000 - Office machinery, equipment and supplies except computers, printers and furniture - 50310000 - Maintenance and repair of office machinery - 79521000 - Photocopying services - 79800000 - Printing and related services ## Release History - 23 Mar 2020 at 11:57 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/788b9871-0955-474b-ba43-e4c3274bf1df ## Documents - https://www.contractsfinder.service.gov.uk/Notice/788b9871-0955-474b-ba43-e4c3274bf1df 23rd March 2020 - Opportunity notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/Attachment/f80ea265-12ca-475f-9b9a-1b60501c01dd MFD's - RM3781 Lot 2 - https://www.contractsfinder.service.gov.uk/Notice/Attachment/9c050986-7a5e-4530-b856-1e13077f18b1 RM3781 Lot 2 corrigendum.pdf ## Notice URLs - http://www.gov.uk/ccs ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-6664e1ab-e517-421b-8d38-5089d15c230d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-6664e1ab-e517-421b-8d38-5089d15c230d.json.