---
title: "Customer Relationship Management System for the Leisure Sector"
ocid: "ocds-b5fd17-668ca937-9994-4662-b7fe-af7b07cea27d"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-668ca937-9994-4662-b7fe-af7b07cea27d"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-668ca937-9994-4662-b7fe-af7b07cea27d.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-668ca937-9994-4662-b7fe-af7b07cea27d.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "WEST LANCASHIRE BOROUGH COUNCIL"
published: "2023-06-26"
---

# Customer Relationship Management System for the Leisure Sector

Buyer: WEST LANCASHIRE BOROUGH COUNCIL  
Current stage: Tender  
OCID: ocds-b5fd17-668ca937-9994-4662-b7fe-af7b07cea27d

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-668ca937-9994-4662-b7fe-af7b07cea27d)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-668ca937-9994-4662-b7fe-af7b07cea27d.json)

## Summary

The West Lancashire Borough Council is currently seeking suppliers for a Customer Relationship Management System for the Leisure Services Department. The procurement process, classified under the 'Software package and information systems' category, is in the 'open' stage. The tender deadline for submission is on 14th July 2023, and the contract period is set to start on 31st July 2023 until 30th July 2030. The total contract value is £300,000 in GBP, and the delivery addresses are located in England, United Kingdom.

This opportunity is suitable for small and medium enterprises (SMEs) and voluntary, community, and social enterprise (VCSE) organisations. Businesses providing CRM systems or related services in the leisure sector are well-suited to bid for this tender. Interested suppliers can find more details on the formal notice on Contracts Finder and can directly contact Catherine Kirwan at procurement@westlancs.gov.uk for further information.

## Notice

West Lancashire Borough Council is seeking interest from suppliers of customer relationship management (CRM) systems for the Leisure Services Department

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/90698283-e905-446c-a173-a7253795f959 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 26 Jun 2023 |
| Submission deadline | 14 Jul 2023 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 30 Jul 2023 - 30 Jul 2030 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £300,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WEST LANCASHIRE BOROUGH COUNCIL |
| Locality | ORMSKIRK |
| Post town | Liverpool |
| Postcode | L39 2DH |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD4 Lancashire |
| ITL 3 | TLD47 Chorley and West Lancashire |
| Local authority | West Lancashire |
| Electoral ward | Ormskirk East |
| Westminster constituency | West Lancashire |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 26 Jun 2023 at 15:32 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/90698283-e905-446c-a173-a7253795f959

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/90698283-e905-446c-a173-a7253795f959
  26th June 2023 - Opportunity notice on Contracts Finder
- https://procontract.due-north.com/Advert?advertId=37e693a2-3514-ee11-8123-005056b64545
  Advert

## Notice URLs

- http://www.westlancs.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-668ca937-9994-4662-b7fe-af7b07cea27d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-668ca937-9994-4662-b7fe-af7b07cea27d.json.