---
title: "Warm Home Discount - Contact Centre - Contract Award Notice"
ocid: "ocds-b5fd17-66de34b7-a73c-4a2e-8e5b-8e3894b13b5c"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-66de34b7-a73c-4a2e-8e5b-8e3894b13b5c"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-66de34b7-a73c-4a2e-8e5b-8e3894b13b5c.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-66de34b7-a73c-4a2e-8e5b-8e3894b13b5c.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DESNZ"
published: "2024-06-03"
---

# Warm Home Discount - Contact Centre - Contract Award Notice

Buyer: DESNZ  
Current stage: Award  
OCID: ocds-b5fd17-66de34b7-a73c-4a2e-8e5b-8e3894b13b5c

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-66de34b7-a73c-4a2e-8e5b-8e3894b13b5c)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-66de34b7-a73c-4a2e-8e5b-8e3894b13b5c.json)

## Summary

The public procurement process for the Warm Home Discount - Contact Centre contract, awarded by DESNZ, a buying organisation based in London, England, has been completed. The contract falls under the services category and was awarded to Hinduja Global Services through a selective procurement method. The contract value is £5,531,537, with a contract period starting on May 20, 2024, and ending on October 13, 2026.

This tender opportunity, initiated by DESNZ through a selective procurement method, presents a chance for businesses to participate in providing postal and telecommunications services. Small and medium enterprises (SMEs) would be well-suited to compete for this contract, which involves a substantial monetary value and a contract period spanning over two years, offering stability and growth opportunities for the successful supplier, Hinduja Global Services.

## Notice

Contract award

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/e25ee21c-ce7e-4eac-a841-3b056b5d56d6 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 3 Jun 2024 |
| Submission deadline | 11 Mar 2024 |
| Future notice date | Not specified |
| Award date | 19 May 2024 |
| Contract period | 19 May 2024 - 13 Oct 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £5,531,537 |
| Lots value | Not specified |
| Awards value | £5,531,537 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DESNZ |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1A 2JP |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | HINDUJA GLOBAL SERVICES |

## CPV Codes

### Divisions

- 64 - Postal and telecommunications services

### Codes

- 64000000 - Postal and telecommunications services

## Release History

- 3 Jun 2024 at 11:04 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/e25ee21c-ce7e-4eac-a841-3b056b5d56d6
- 22 May 2024 at 15:55 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/e25ee21c-ce7e-4eac-a841-3b056b5d56d6

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/e25ee21c-ce7e-4eac-a841-3b056b5d56d6
  3rd June 2024 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/ce8f4474-cd54-439a-8620-dcd854e9bb0c
  n/a
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/c23cae3a-871e-4b84-a3c0-1ea61faad84b
  n/a

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-66de34b7-a73c-4a2e-8e5b-8e3894b13b5c. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-66de34b7-a73c-4a2e-8e5b-8e3894b13b5c.json.