---
title: "IT18219 CRM System for BEIS"
ocid: "ocds-b5fd17-67243686-77c9-4537-8a47-a01ed11973c1"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-67243686-77c9-4537-8a47-a01ed11973c1"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-67243686-77c9-4537-8a47-a01ed11973c1.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-67243686-77c9-4537-8a47-a01ed11973c1.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "UK SHARED BUSINESS SERVICES LIMITED"
published: "2018-10-17"
---

# IT18219 CRM System for BEIS

Buyer: UK SHARED BUSINESS SERVICES LIMITED  
Current stage: Award  
OCID: ocds-b5fd17-67243686-77c9-4537-8a47-a01ed11973c1

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-67243686-77c9-4537-8a47-a01ed11973c1)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-67243686-77c9-4537-8a47-a01ed11973c1.json)

## Summary

The UK Shared Business Services Limited has completed the procurement process for the "IT18219 CRM System for BEIS", which falls under the software programming and consultancy services category. This contract, valued at £54,880, was awarded to ICASEWORK LIMITED on 17th September 2018, following a selective procurement method via a framework agreement. The contract began on 1st October 2018 and is set to last until 30th September 2020. It serves a wide geographical area, including the British Overseas Territories, Channel Islands, Europe, and the UK.

This awarded contract represents an opportunity for businesses focused on software development and consultancy services to engage in similar future procurements. Companies with expertise in case management systems or those that can provide innovative IT solutions would be well positioned to compete in subsequent tenders. Collaborating as part of a framework or demonstrating experience in public sector projects may further enhance the chances of success in future opportunities.

## Notice

This is an awarded contract. Requirement for a case and correspondence management system. Additional information: This contract has been awarded.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/aed54708-f85e-4212-9ceb-769877079801 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Goods |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 17 Oct 2018 |
| Submission deadline | 16 Sep 2018 |
| Future notice date | Not specified |
| Award date | 16 Sep 2018 |
| Contract period | 30 Sep 2018 - 30 Sep 2020 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £54,880 |
| Lots value | Not specified |
| Awards value | £32,440 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UK SHARED BUSINESS SERVICES LIMITED |
| Locality | SWINDON |
| Post town | Swindon |
| Postcode | SN2 1FF |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK7 Gloucestershire and Wiltshire |
| ITL 3 | TLK71 Swindon |
| Local authority | Swindon |
| Electoral ward | Rodbourne Cheney |
| Westminster constituency | Swindon North |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ICASEWORK |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72200000 - Software programming and consultancy services

## Release History

- 17 Oct 2018 at 11:31 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/aed54708-f85e-4212-9ceb-769877079801

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/aed54708-f85e-4212-9ceb-769877079801
  17th October 2018 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-67243686-77c9-4537-8a47-a01ed11973c1. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-67243686-77c9-4537-8a47-a01ed11973c1.json.