--- title: "IT support contract" ocid: "ocds-b5fd17-674abaf4-eec5-4610-906c-4505b51995bc" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-674abaf4-eec5-4610-906c-4505b51995bc" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-674abaf4-eec5-4610-906c-4505b51995bc.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-674abaf4-eec5-4610-906c-4505b51995bc.json" source: "Contracts Finder" current_stage: "Tender" buyer: "HENLEY TOWN COUNCIL" published: "2024-05-28" --- # IT support contract Buyer: HENLEY TOWN COUNCIL Current stage: Tender OCID: ocds-b5fd17-674abaf4-eec5-4610-906c-4505b51995bc [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-674abaf4-eec5-4610-906c-4505b51995bc) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-674abaf4-eec5-4610-906c-4505b51995bc.json) ## Summary The Henley Town Council has issued a tender for an IT support contract with an estimated value of £75,000. The contract involves providing ongoing IT support, managing Microsoft 365 accounts, maintaining Council documents on Sharepoint, managing IT security, and overseeing wifi networks. The procurement method is an open procedure with a tender deadline of 12th April 2024. The contract period is scheduled to start on 12th July 2024 and end on 11th July 2027. This tender by the Henley Town Council offers business growth opportunities for service providers in the IT sector, particularly those offering consulting, software development, and support services. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprise (VCSE) organisations are well-suited to compete for this contract. Businesses interested in providing IT maintenance and support services to public sector organisations should consider participating in this procurement process. ## Notice The work will consist of: * Ongoing support for staff and councillors with Council-issued hardware; * Managing and providing ongoing support with Microsoft 365 accounts; * Maintenance of Council documents on Sharepoint; * Assisting with any issues relating to third-party software; * Managing the security of the Council's IT systems; * Managing the Council's wifi networks, internet lines and managing any IT connectivity issues, at the Town Hall, Parks Depot, Mill Meadows Pavilion, and any other sites. For further details, see the invitation to tender. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/85cf1508-b155-4332-9f91-3e11d1e1eab8 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure (below threshold) | | Tender suitability | SME, VCSE | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 28 May 2024 | | Submission deadline | 12 Apr 2024 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 11 Jul 2024 - 11 Jul 2027 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £75,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | HENLEY TOWN COUNCIL | | Locality | HENLEY-ON-THAMES | | Post town | Reading | | Postcode | RG9 2AQ | | Country | England | | ITL 1 | TLJ South East (England) | | ITL 2 | TLJ1 Berkshire, Buckinghamshire and Oxfordshire | | ITL 3 | TLJ14 Oxfordshire CC | | Local authority | South Oxfordshire | | Electoral ward | Henley-on-Thames | | Westminster constituency | Henley and Thame | | Delivery location | Not specified | ## CPV Codes ### Divisions - 30 - Office and computing machinery, equipment and supplies except furniture and software packages - 50 - Repair and maintenance services - 72 - IT services: consulting, software development, Internet and support ### Codes - 30000000 - Office and computing machinery, equipment and supplies except furniture and software packages - 50300000 - Repair, maintenance and associated services related to personal computers, office equipment, telecommunications and audio-visual equipment - 72000000 - IT services: consulting, software development, Internet and support ## Release History - 28 May 2024 at 11:09 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/85cf1508-b155-4332-9f91-3e11d1e1eab8 - 11 Apr 2024 at 07:57 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/85cf1508-b155-4332-9f91-3e11d1e1eab8 - 13 Mar 2024 at 10:53 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/85cf1508-b155-4332-9f91-3e11d1e1eab8 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/85cf1508-b155-4332-9f91-3e11d1e1eab8 28th May 2024 - Opportunity notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/Attachment/88c6f205-201d-490e-a781-85a3a0496428 Invitation to tender - https://www.contractsfinder.service.gov.uk/Notice/Attachment/856749a5-ccdf-4e3b-a349-febeaa97bf52 Tender response form - https://www.contractsfinder.service.gov.uk/Notice/Attachment/2c62498c-c2db-4ef8-bda8-d51884f7d232 Pricing schedule - https://www.contractsfinder.service.gov.uk/Notice/Attachment/240faca9-e07b-45e8-8243-c90a04534e5a Clarifications log v1 - https://www.contractsfinder.service.gov.uk/Notice/Attachment/3123b48f-9c8b-4f24-ac60-6360547e19b2 Supporting document to clarifications log - https://www.contractsfinder.service.gov.uk/Notice/Attachment/054e00e3-509c-4c57-bcce-85f35d988d5d Supporting document to clarifications log ## Notice URLs - http://www.henleytowncouncil.gov.uk ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-674abaf4-eec5-4610-906c-4505b51995bc. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-674abaf4-eec5-4610-906c-4505b51995bc.json.