---
title: "Hardware Support"
ocid: "ocds-b5fd17-67899bbe-e76c-4513-9764-eec87104dee4"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-67899bbe-e76c-4513-9764-eec87104dee4"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-67899bbe-e76c-4513-9764-eec87104dee4.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-67899bbe-e76c-4513-9764-eec87104dee4.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NHS BUSINESS SERVICES AUTHORITY"
published: "2025-01-30"
---

# Hardware Support

Buyer: NHS BUSINESS SERVICES AUTHORITY  
Current stage: Award  
OCID: ocds-b5fd17-67899bbe-e76c-4513-9764-eec87104dee4

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-67899bbe-e76c-4513-9764-eec87104dee4)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-67899bbe-e76c-4513-9764-eec87104dee4.json)

## Summary

In a recent procurement process led by the NHS Business Services Authority, the contract titled "Hardware Support" in the computer support services industry category sees the completion of the procurement stage. The tender, valued at £16,190.64, was for support services for legacy hardware and covered a range of delivery locations including the United Kingdom, Europe, and other international regions. The contract period runs from 1 January 2025 to 31 December 2025. The procurement method was a single tender action (below threshold), initiated on 31 December 2024 and awarded on 13 January 2025 to the supplier, Service Express, a large-scale organisation based in Bedford, UK. The award notice was published on 30 January 2025.

This tender represents significant opportunities for SMEs focused on computer support services, particularly those capable of servicing legacy hardware. Businesses in the IT support sector can leverage this contract to expand their service offerings and demonstrate capability in handling similar support contracts internationally. The NHS Business Services Authority's decision to procure through a direct method highlights potential for companies with a strong track record and existing relationships with public sector entities to secure contracts via streamlined processes. Such opportunities are ideal for businesses looking to strengthen their portfolio and establish a foothold in public sector procurement.

## Notice

Support for legacy hardware.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/a1c9a4ea-cec7-4129-84ab-8a810bbb3abd |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Single tender action (below threshold) |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 30 Jan 2025 |
| Submission deadline | 31 Dec 2024 |
| Future notice date | Not specified |
| Award date | 13 Jan 2025 |
| Contract period | 1 Jan 2025 - 31 Dec 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £16,190 |
| Lots value | Not specified |
| Awards value | £16,190 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS BUSINESS SERVICES AUTHORITY |
| Locality | NEWCASTLE UPON TYNE |
| Post town | Newcastle upon Tyne |
| Postcode | NE15 8NY |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC43 Tyneside |
| Local authority | Newcastle upon Tyne |
| Electoral ward | Lemington |
| Westminster constituency | Newcastle upon Tyne Central and West |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SERVICE EXPRESS |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72610000 - Computer support services

## Release History

- 30 Jan 2025 at 15:46 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/a1c9a4ea-cec7-4129-84ab-8a810bbb3abd

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/a1c9a4ea-cec7-4129-84ab-8a810bbb3abd
  30th January 2025 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/18be1d71-cdbd-453f-868b-80ed3a33467c
  PO 50527_Redacted

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-67899bbe-e76c-4513-9764-eec87104dee4. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-67899bbe-e76c-4513-9764-eec87104dee4.json.