---
title: "Provision of RWEB and Reflection X Support and Maintenance PS/23/33"
ocid: "ocds-b5fd17-67c25004-4b1b-4602-aacb-81b37b3edc73"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-67c25004-4b1b-4602-aacb-81b37b3edc73"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-67c25004-4b1b-4602-aacb-81b37b3edc73.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-67c25004-4b1b-4602-aacb-81b37b3edc73.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DVLA - DRIVER & VEHICLE LICENSING AGENCY"
published: "2023-03-22"
---

# Provision of RWEB and Reflection X Support and Maintenance PS/23/33

Buyer: DVLA - DRIVER & VEHICLE LICENSING AGENCY  
Current stage: Award  
OCID: ocds-b5fd17-67c25004-4b1b-4602-aacb-81b37b3edc73

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## Summary

The DVLA - Driver & Vehicle Licensing Agency has awarded a contract for the provision of Reflection for the Web and Reflection X software support to Phoenix Software Ltd. The contract is valued at £83,407.73 GBP and was awarded through a selective procurement method, specifically a call-off from a framework agreement. The contract period will be from April 1, 2023, to March 31, 2024, with the deadline for expressions of interest set for February 27, 2023. The procurement falls under the services category and is located in Swansea, Wales, with a postal code of SA6 7JL.

This tender presents an opportunity for small and medium-sized enterprises (SMEs) in the software package and information systems industry to grow their business by providing support and maintenance services for Reflection for the Web and Reflection X software. Businesses well-suited to compete in this procurement process would have expertise in software support services and a proven track record of working with government agencies. The buying organisation, DVLA, plays a crucial role in this process and is actively engaging with suppliers to ensure transparency and efficiency in the procurement process.

## Notice

Award of Contract has been completed via Crown Commercial Services Framework. Award notice published for transparency. The contract is for the provision of Reflection for the Web and Reflection X software support.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/cde182cf-f385-4a0b-9d09-f03244fc8a1a |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 22 Mar 2023 |
| Submission deadline | 27 Feb 2023 |
| Future notice date | Not specified |
| Award date | 7 Mar 2023 |
| Contract period | 31 Mar 2023 - 31 Mar 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £83,407 |
| Lots value | Not specified |
| Awards value | £83,407 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DVLA - DRIVER & VEHICLE LICENSING AGENCY |
| Locality | SWANSEA |
| Post town | Swansea |
| Postcode | SA6 7JL |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL4 Mid and South West Wales |
| ITL 3 | TLL43 Swansea |
| Local authority | Swansea |
| Electoral ward | Mynydd-bach |
| Westminster constituency | Swansea West |
| Delivery location | TLL Wales |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | PHOENIX SOFTWARE |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 22 Mar 2023 at 15:48 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/cde182cf-f385-4a0b-9d09-f03244fc8a1a

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/cde182cf-f385-4a0b-9d09-f03244fc8a1a
  22nd March 2023 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/42bd01ad-a722-4b82-826c-d80ddeda0d36
  n/a
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/175f2108-3833-4b2f-a44b-b5a31ac4abe3
  n/a

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-67c25004-4b1b-4602-aacb-81b37b3edc73. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-67c25004-4b1b-4602-aacb-81b37b3edc73.json.