---
title: "Provision of a Utilities Engineering Service"
ocid: "ocds-b5fd17-67eee519-b851-45f2-9c5e-ec2f027f3648"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-67eee519-b851-45f2-9c5e-ec2f027f3648"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-67eee519-b851-45f2-9c5e-ec2f027f3648.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-67eee519-b851-45f2-9c5e-ec2f027f3648.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DRIVER & VEHICLE LICENSING AGENCY"
published: "2021-08-31"
---

# Provision of a Utilities Engineering Service

Buyer: DRIVER & VEHICLE LICENSING AGENCY  
Current stage: Award  
OCID: ocds-b5fd17-67eee519-b851-45f2-9c5e-ec2f027f3648

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## Summary

The procurement process involves the Driver & Vehicle Licensing Agency (DVLA) seeking a supplier for the "Provision of a Utilities Engineering Service." This project, categorised under computer-related services, is based in Wales, United Kingdom. The procurement method is selective, with the process initiated through a call-off from a framework agreement. The tender period concluded on 7th June 2021, while the contract period is set from 6th September 2021 to 5th September 2023, with a total value of £1,600,000.

This tender presents significant opportunities for businesses specialising in engineering services, particularly those experienced in delivering flexible support and development for utility solutions. Businesses with capabilities in API gateway integration, user communication systems, and addressing are well-suited to compete for this contract. Given the 4th line support requirement and the focus on collaboration with existing DVLA product teams, firms that can demonstrate strong technical expertise and adaptability may thrive in this competitive environment.

## Notice

DVLA requires a supplier to provide a flexible delivery of highly skilled Engineering developers/support services to aide in the design, development and support of the Utilities solutions. Capability provided under SOWs will need to work closely with the current Utilities product team to deliver functionality that enables DVLA to build the following utilities components in line with chosen architectures: * API Gateway and secure Web platform * Printing * Addressing * Common image service * Notifications * Customer communications * Workflow * Scanning The supplier will also be required to support the utilities components. This would cover 4th line support (primarily investigation and code changes) in hours (between 9am and 6pm Monday to Friday). All deliverables will be in line with DVLA solutions. The appointed supplier shall have the ability to deliver a mix of engineering services in line with outcome-based deliverables, as set out in the individual Statements of Work as well as having the ability to interact and give guidance on best practice and react to technical challenges. DVLA is responsible for the overall business requirements and solution architecture.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/fc9a9ede-5925-4667-a610-c7c04b2d9811 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 31 Aug 2021 |
| Submission deadline | 7 Jun 2021 |
| Future notice date | Not specified |
| Award date | 23 Aug 2021 |
| Contract period | 5 Sep 2021 - 5 Sep 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,600,000 |
| Lots value | Not specified |
| Awards value | £1,600,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DRIVER & VEHICLE LICENSING AGENCY |
| Locality | SWANSEA |
| Post town | Swansea |
| Postcode | SA6 7JL |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL4 Mid and South West Wales |
| ITL 3 | TLL43 Swansea |
| Local authority | Swansea |
| Electoral ward | Mynydd-bach |
| Westminster constituency | Swansea West |
| Delivery location | TLL Wales |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | MASTEK (UK |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72500000 - Computer-related services

## Release History

- 31 Aug 2021 at 10:02 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/fc9a9ede-5925-4667-a610-c7c04b2d9811

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/fc9a9ede-5925-4667-a610-c7c04b2d9811
  31st August 2021 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/3879a785-d984-4d46-923c-b68e943b2bb9
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/0630c807-d984-4748-aeff-09888e3a28ea
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/6b7b1fb1-800e-4b90-8221-729be3314bbc

## Provenance

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