---
title: "Provision of Hardware Support Renewal"
ocid: "ocds-b5fd17-6819d437-3c7a-49ce-b8da-241583172146"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-6819d437-3c7a-49ce-b8da-241583172146"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-6819d437-3c7a-49ce-b8da-241583172146.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-6819d437-3c7a-49ce-b8da-241583172146.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "CROWN COMMERCIAL SERVICE"
published: "2018-05-10"
---

# Provision of Hardware Support Renewal

Buyer: CROWN COMMERCIAL SERVICE  
Current stage: Award  
OCID: ocds-b5fd17-6819d437-3c7a-49ce-b8da-241583172146

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-6819d437-3c7a-49ce-b8da-241583172146)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-6819d437-3c7a-49ce-b8da-241583172146.json)

## Summary

The procurement process involves the Crown Commercial Service, which is facilitating the contract for the "Provision of Hardware Support Renewal" in the helpdesk and support services category. This contract is awarded to European Electronique Limited and is valued at £34,325. The contract period spans from 27 May 2018 to 28 May 2020. The procurement method was selective, with the tender process concluded on 19 April 2018, indicating the completion of the award stage.

This tender presents an excellent opportunity for businesses specialising in hardware support services, particularly small and medium-sized enterprises (SMEs), to engage with the public sector. Companies with capabilities in IT support, maintenance, and helpdesk services would be well-suited to compete for similar future contracts, utilising the framework agreement under which this contract was awarded.

## Notice

Please note that his contract has been awarded and is being published for transparency purposes. Her Majesty's Passport Office (HMPO), part of the Home Office (HO) are inviting quotes for a two (2) year Hardware Support Renewal.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/b507dce4-fd19-49fa-899f-15681eea33cc |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Goods |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 10 May 2018 |
| Submission deadline | 19 Apr 2018 |
| Future notice date | Not specified |
| Award date | 19 Apr 2018 |
| Contract period | 26 May 2018 - 28 May 2020 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £34,325 |
| Lots value | Not specified |
| Awards value | £34,325 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CROWN COMMERCIAL SERVICE |
| Locality | LIVERPOOL |
| Post town | Liverpool |
| Postcode | L3 9PP |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD7 Merseyside |
| ITL 3 | TLD72 Liverpool |
| Local authority | Liverpool |
| Electoral ward | City Centre North |
| Westminster constituency | Liverpool Riverside |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | EUROPEAN ELECTRONIQUE |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72253000 - Helpdesk and support services

## Release History

- 10 May 2018 at 16:06 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/b507dce4-fd19-49fa-899f-15681eea33cc

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/b507dce4-fd19-49fa-899f-15681eea33cc
  10th May 2018 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/bd272c61-d811-487e-bc74-0dbcd6c70f2b
  Framework Award Letter v2.1 - Redacted.pdf
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/f3f97b68-bbc6-420b-81ae-681d8afa5d56
  Order Form - Redacted.pdf

## Notice URLs

- https://www.gov.uk/government/organisations/crown-commercial-service

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-6819d437-3c7a-49ce-b8da-241583172146. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-6819d437-3c7a-49ce-b8da-241583172146.json.