---
title: "PHE - Corporate - ICT - Citrix Netscaler Hardware & Parts Replacement Service (ECM_6272)"
ocid: "ocds-b5fd17-682eb59f-01c6-4c58-8030-b07b1b8e7dd9"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-682eb59f-01c6-4c58-8030-b07b1b8e7dd9"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-682eb59f-01c6-4c58-8030-b07b1b8e7dd9.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-682eb59f-01c6-4c58-8030-b07b1b8e7dd9.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "PUBLIC HEALTH ENGLAND"
published: "2018-11-16"
---

# PHE - Corporate - ICT - Citrix Netscaler Hardware & Parts Replacement Service (ECM_6272)

Buyer: PUBLIC HEALTH ENGLAND  
Current stage: Award  
OCID: ocds-b5fd17-682eb59f-01c6-4c58-8030-b07b1b8e7dd9

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-682eb59f-01c6-4c58-8030-b07b1b8e7dd9)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-682eb59f-01c6-4c58-8030-b07b1b8e7dd9.json)

## Summary

Public Health England (PHE), an executive agency of the Department of Health and Social Care, has awarded a contract for the ICT Citrix Netscaler Hardware and Parts Replacement Service. This contract, valued at £200,000, will be provided by Proact IT UK Ltd and spans a period from 12 November 2018 to 11 November 2019. The procurement was conducted through a selective process as a call-off from the Crown Commercial Service Framework Agreement RM3804, specifically Lot 3a for Operational Services. The award notice was published on 16 November 2018, following the tender period which ended on 26 October 2018. The service falls under the IT services category, with delivery addresses across the UK and overseas territories.

This tender presents significant opportunities for businesses specialising in IT services, particularly those that can provide hardware and technical support for systems like the Citrix NetScaler. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) would be well-suited to take part in similar future tenders as the contracting authority seeks to engage providers capable of delivering end-user services. Companies with expertise in hardware servicing and replacements, especially in the realm of network technologies, are encouraged to explore such contracts that could contribute to their business growth and stability.

## Notice

Public Health England, an executive agency of the Department of Health and Social and Social Care (DH) (hereafter referred to as "Public Health England" or "PHE" also referred to as the "Contracting Authority" or the "Authority" or the "Employer") awarded the contract to Proact IT UK Ltd via Crown Commercial Service Framework Agreement RM3804 Technology Services 2, Lot 3a Operational Services (End User Services). The contract is for 12 months Hardware and Parts Replacement Service for Citrix NetScaler MPX 5500 and MPX 13500.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/c7b301ba-6f68-4244-afcc-f05e8083356a |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 16 Nov 2018 |
| Submission deadline | 26 Oct 2018 |
| Future notice date | Not specified |
| Award date | 12 Nov 2018 |
| Contract period | 12 Nov 2018 - 11 Nov 2019 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £200,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | PUBLIC HEALTH ENGLAND |
| Locality | LONDON |
| Post town | South East London |
| Postcode | SE1 8UG |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI45 Lambeth |
| Local authority | Lambeth |
| Electoral ward | Waterloo & South Bank |
| Westminster constituency | Vauxhall and Camberwell Green |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | PROACT IT |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 16 Nov 2018 at 11:00 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/c7b301ba-6f68-4244-afcc-f05e8083356a

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/c7b301ba-6f68-4244-afcc-f05e8083356a
  16th November 2018 - Awarded contract notice on Contracts Finder
- https://phe.bravosolution.co.uk/web/login.shtml
  Suppliers are invited to register on an e-tendering portal which is provided by BravoSolutions UK, an official UK Public Sector eTendering Service Provider, free of charge at www.phe.bravosolutions.co.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-682eb59f-01c6-4c58-8030-b07b1b8e7dd9. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-682eb59f-01c6-4c58-8030-b07b1b8e7dd9.json.