---
title: "Provision of CRaSH Service Desk"
ocid: "ocds-b5fd17-684847d0-f715-4f34-9b13-57354afaaee8"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-684847d0-f715-4f34-9b13-57354afaaee8"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-684847d0-f715-4f34-9b13-57354afaaee8.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-684847d0-f715-4f34-9b13-57354afaaee8.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DFTC - DEPARTMENT FOR TRANSPORT"
published: "2021-10-19"
---

# Provision of CRaSH Service Desk

Buyer: DFTC - DEPARTMENT FOR TRANSPORT  
Current stage: Award  
OCID: ocds-b5fd17-684847d0-f715-4f34-9b13-57354afaaee8

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-684847d0-f715-4f34-9b13-57354afaaee8)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-684847d0-f715-4f34-9b13-57354afaaee8.json)

## Summary

The procurement process concerns the provision of the CRaSH Service Desk, initiated by the Department for Transport (DfT), a public authority based in Westminster, London. This contract falls under the technical computer support services category (CPV code 72611000) and has a value of £33,868.33. The procurement method was classified as "Other - STA", and the contract period is set from 1st October 2021 to 31st October 2021. The tender period concluded on 30th September 2021, with the award for this contract announced on 30th September 2021 and published on 19th October 2021.

This tender presents a valuable opportunity for small and medium-sized enterprises (SMEs) specialising in technical support services to compete and grow their businesses. As the contract is already awarded to Civica UK Limited, it may create insights into future requirements and the purchasing strategies of the DfT. Companies that provide innovative IT solutions, service desk capabilities, or technical support services may find relevant opportunities to engage with the buyer in future tenders.

## Notice

Contract Award Notice

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/3221a8bb-5749-455b-a33b-7c068abf3dac |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - STA |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 19 Oct 2021 |
| Submission deadline | 30 Sep 2021 |
| Future notice date | Not specified |
| Award date | 29 Sep 2021 |
| Contract period | 30 Sep 2021 - 31 Oct 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £33,868 |
| Lots value | Not specified |
| Awards value | £33,868 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DFTC - DEPARTMENT FOR TRANSPORT |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1P 4DR |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | Vincent Square |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CIVICA |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72611000 - Technical computer support services

## Release History

- 19 Oct 2021 at 13:18 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/3221a8bb-5749-455b-a33b-7c068abf3dac

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/3221a8bb-5749-455b-a33b-7c068abf3dac
  19th October 2021 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/78ca6350-be37-42eb-9028-a852abd12e41
  n/a

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-684847d0-f715-4f34-9b13-57354afaaee8. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-684847d0-f715-4f34-9b13-57354afaaee8.json.