---
title: "ServiceNow & FEUSPP Implementation Support Services"
ocid: "ocds-b5fd17-688c87b6-7c71-4a00-9ddc-ca2cabd51d71"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-688c87b6-7c71-4a00-9ddc-ca2cabd51d71"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-688c87b6-7c71-4a00-9ddc-ca2cabd51d71.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-688c87b6-7c71-4a00-9ddc-ca2cabd51d71.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEFRA"
published: "2025-03-20"
---

# ServiceNow & FEUSPP Implementation Support Services

Buyer: DEFRA  
Current stage: Award  
OCID: ocds-b5fd17-688c87b6-7c71-4a00-9ddc-ca2cabd51d71

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-688c87b6-7c71-4a00-9ddc-ca2cabd51d71)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-688c87b6-7c71-4a00-9ddc-ca2cabd51d71.json)

## Summary

The Department for Environment, Food & Rural Affairs (DEFRA) has awarded a contract for ServiceNow & FEUSPP Implementation Support Services, under the industry category of IT services: consulting, software development, Internet, and support. This contract, valued at £1,353,000 GBP, has been awarded to Atos IT Services UK Ltd. The procurement process utilized a selective method through a call-off from a framework agreement. The contract period is from 1st April 2025 to 30th September 2025, with an option to extend for an additional three months until 31st December 2025. The services will be delivered across multiple regions including the British Overseas Territories, Channel Islands, Europe, Isle of Man, Rest of the World, and the United Kingdom.

This tender presents significant opportunities for businesses specialising in IT services, particularly those experienced with ServiceNow implementations and support systems like FEUSPP. Given DEFRA’s requirement for comprehensive consulting and software development services, this contract offers a growth pathway for small and medium-sized enterprises (SMEs) that can meet these needs, contributing to potential long-term partnerships and further engagements with government contracts.

## Notice

ServiceNow & FEUSPP Implementation Support Services Contract Start Date: 1st April 2025 Contract End Date: 30th September 2025 Extension Options: 1 x 3 months (up until 31st December 2025)

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/93044f1d-e224-45dc-9a65-56c7bc70de07 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 Mar 2025 |
| Submission deadline | 14 Mar 2025 |
| Future notice date | Not specified |
| Award date | 17 Mar 2025 |
| Contract period | 31 Mar 2025 - 30 Sep 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £1,353,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEFRA |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1P 4DF |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ATOS IT SERVICES |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 20 Mar 2025 at 10:49 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/93044f1d-e224-45dc-9a65-56c7bc70de07

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/93044f1d-e224-45dc-9a65-56c7bc70de07
  20th March 2025 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/f03ae526-d995-438e-8873-b2143ce0af50
  G-Cloud-14-ATOS-C28430-ServiceNow and FEUSPP Implementation Support Services v1.0 SIGNED REDACTED

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-688c87b6-7c71-4a00-9ddc-ca2cabd51d71. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-688c87b6-7c71-4a00-9ddc-ca2cabd51d71.json.