---
title: "210301 - Medical Priority Dispatch System (MPDS) and NHS Pathways Review"
ocid: "ocds-b5fd17-68a12a77-1d6a-4b74-aa95-012c38128f9b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-68a12a77-1d6a-4b74-aa95-012c38128f9b"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-68a12a77-1d6a-4b74-aa95-012c38128f9b.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-68a12a77-1d6a-4b74-aa95-012c38128f9b.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "EAST OF ENGLAND AMBULANCE SERVICE"
published: "2021-03-10"
---

# 210301 - Medical Priority Dispatch System (MPDS) and NHS Pathways Review

Buyer: EAST OF ENGLAND AMBULANCE SERVICE  
Current stage: Tender  
OCID: ocds-b5fd17-68a12a77-1d6a-4b74-aa95-012c38128f9b

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-68a12a77-1d6a-4b74-aa95-012c38128f9b)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-68a12a77-1d6a-4b74-aa95-012c38128f9b.json)

## Summary

The procurement process involves the East of England Ambulance Service NHS Trust (EEAST) seeking consultancy services for a review of its Medical Priority Dispatch System (MPDS) against NHS Pathways. This tender, titled "210301 - Medical Priority Dispatch System (MPDS) and NHS Pathways Review", falls under the business and management consultancy services category and is located in Bedford, East of England. The tender period ends on 16th March 2021, with the contract expected to commence on 18th March 2021 and conclude by 31st March 2021. The procurement method is a limited competitive quotation below threshold.

This tender presents an opportunity for businesses that specialise in consultancy services, especially those with expertise in healthcare and emergency response systems. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprise (VCSE) organisations are particularly encouraged to apply, as their innovative approaches could significantly contribute to the trust's strategic decision-making regarding its triage system. Engaging with this procurement process could foster valuable partnerships and expand service provision within the healthcare sector.

## Notice

The East of England Ambulance Service NHS Trust (EEAST) operates three control rooms termed Ambulance Operation Centres (AOC) who receive both 999 calls from the public as well as calls from HealthCare Professionals and directly transferred from NHS 111 Providers. Ambulance Trusts utilise one of two approved triage tools to support non-clinical call handlers in the assessment, categorisation and provision of advice in relation to 999 calls. These are known as Medical Priority Dispatch System (MPDS) and NHS Pathways. EEAST utilises MPDS which then requires a separate clinical module and interface to provide the clinical "hear and treat" function. Alongside some Ambulance Trusts for their 999 triage system, NHS 111 Providers also all utilise NHS Pathways. Some Ambulance Trusts provide the NHS 111 function directly in an integrated way with their 999 service (using Pathways for both services). In doing this other ambulance services have taken on a crucial coordination and gatekeeping role by providing coordinated delivery of 111, clinical assessment services and 999 from the point of the call. EEAST has a long-term aspiration to progress towards a similar model in the future. The Trust is therefore seeking to carry out a review of its triage system (MPDS) against the alternative (NHS Pathways) to inform future strategic decision making. The review needs to be completed by 31st March 2021. Additional information: Access to the opportunity is via the e-Tendering Portal - Bravo solution. Please follow the link shown and ensure you are registered with the portal to access the opportunity.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/40b1c040-6e9a-465f-b7c9-5cde8c44bee5 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Competitive quotation (below threshold) |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 10 Mar 2021 |
| Submission deadline | 16 Mar 2021 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 18 Mar 2021 - 31 Mar 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | EAST OF ENGLAND AMBULANCE SERVICE |
| Locality | BEDFORD |
| Post town | Milton Keynes |
| Postcode | MK41 0RG |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH2 Bedfordshire and Hertfordshire |
| ITL 3 | TLH24 Bedford |
| Local authority | Bedford |
| Electoral ward | Goldington |
| Westminster constituency | Bedford |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79410000 - Business and management consultancy services

## Release History

- 10 Mar 2021 at 12:41 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/40b1c040-6e9a-465f-b7c9-5cde8c44bee5

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/40b1c040-6e9a-465f-b7c9-5cde8c44bee5
  10th March 2021 - Opportunity notice on Contracts Finder
- https://eoecph.bravosolution.co.uk/eastamb
  The East of England Ambulance Service e-Tendering Portal

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-68a12a77-1d6a-4b74-aa95-012c38128f9b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-68a12a77-1d6a-4b74-aa95-012c38128f9b.json.
