---
title: "Interpretation and Translation Services in Ealing"
ocid: "ocds-b5fd17-68c24c33-337b-4af4-9e16-399c61a604f0"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-68c24c33-337b-4af4-9e16-399c61a604f0"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-68c24c33-337b-4af4-9e16-399c61a604f0.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-68c24c33-337b-4af4-9e16-399c61a604f0.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NHS SHARED BUSINESS SERVICES"
published: "2021-05-07"
---

# Interpretation and Translation Services in Ealing

Buyer: NHS SHARED BUSINESS SERVICES  
Current stage: Award  
OCID: ocds-b5fd17-68c24c33-337b-4af4-9e16-399c61a604f0

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## Summary

The procurement process involves the NHS Shared Business Services, seeking to extend an existing contract for "Interpretation and Translation Services in Ealing." The main industry category is services, specifically covering both interpretation and translation, located in London, United Kingdom. This contract, valued at £12,217, is currently in the award stage with an effective contract period from 1 April 2021 to 30 September 2021. This contract modification pertains to a selectively procured call-off from an established framework agreement, aimed at providing essential language support across over 200 languages for individuals facing language barriers in accessing local services.

This tender presents an opportunity for businesses, particularly small and medium enterprises (SMEs) and voluntary community sector enterprises (VCSEs), to engage in public service contracts that foster inclusivity within the community. Companies specialising in language services, including interpretation and translation, would be well-suited to compete for similar contracts and therefore should consider aligning their offerings with the needs of local health services. The prospects for growth are significant as these contracts require professional interpreters capable of functioning across diverse settings, including face-to-face and telephonic interactions.

## Notice

Interpretation and translation services to people for which English language is not their first language and have difficulties expressing themselves while accessing services in Ealing. The service will provide professional interpreters across a range of over 200 languages and dialects on a 24/7/365 basis. The service is commissioned for use mainly within primary care and offers the following: * Face to Face interpretation - this support the need for interpreters to be available for pre-booked appointments whether they are taking place in person, via a conference video link or when all parties are in a virtual conference environment. * Telephone Interpretation - The telephone offers immediate access to the interpretation service. No specific equipment is required - it can be accessed from any landline, mobile or VOIP telephone system Additional information: NHS Central London CCG is modifying an existing contract, through an extension of its duration to align its expiry with similar contracts held by the other borough CCG across North West London, which together are amalgamating into one single CCG from 1 April 2021. This additional duration will allow the newly established North West London CCG to consider how best to commission future services to secure best value for money and more efficient contracting arrangements. The current contract being modified / extended was awarded as a call-off under Lot 5 of the nationally established framework agreement Interpretation & Translation Services - SBS/21/NL/ZXV/10127

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/5a558d58-ab28-4bb6-be7e-9185ab5ba44a |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 7 May 2021 |
| Submission deadline | 29 Mar 2021 |
| Future notice date | Not specified |
| Award date | 29 Mar 2021 |
| Contract period | 31 Mar 2021 - 30 Sep 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £12,217 |
| Lots value | Not specified |
| Awards value | £12,217 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS SHARED BUSINESS SERVICES |
| Locality | LONDON |
| Post town | West London |
| Postcode | W5 2HL |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI7 Outer London - West and North West |
| ITL 3 | TLI73 Ealing |
| Local authority | Ealing |
| Electoral ward | Ealing Broadway |
| Westminster constituency | Ealing Central and Acton |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | LANGUAGE LINE |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79530000 - Translation services
- 79540000 - Interpretation services

## Release History

- 7 May 2021 at 08:19 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/5a558d58-ab28-4bb6-be7e-9185ab5ba44a

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/5a558d58-ab28-4bb6-be7e-9185ab5ba44a
  7th May 2021 - Awarded contract notice on Contracts Finder

## Notice URLs

- https://www.ealingccg.nhs.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-68c24c33-337b-4af4-9e16-399c61a604f0. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-68c24c33-337b-4af4-9e16-399c61a604f0.json.