--- title: "Windrush Compensation Scheme - Claims Assistance" ocid: "ocds-b5fd17-68cb9655-5f91-4211-8bd0-d3d85ef793a0" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-68cb9655-5f91-4211-8bd0-d3d85ef793a0" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-68cb9655-5f91-4211-8bd0-d3d85ef793a0.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-68cb9655-5f91-4211-8bd0-d3d85ef793a0.json" source: "Contracts Finder" current_stage: "Planning" buyer: "HOME OFFICE" published: "2019-04-09" --- # Windrush Compensation Scheme - Claims Assistance Buyer: HOME OFFICE Current stage: Planning OCID: ocds-b5fd17-68cb9655-5f91-4211-8bd0-d3d85ef793a0 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-68cb9655-5f91-4211-8bd0-d3d85ef793a0) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-68cb9655-5f91-4211-8bd0-d3d85ef793a0.json) ## Summary The Home Office is currently in the planning stage of the Windrush Compensation Scheme - Claims Assistance tender, which aims to provide independent advisory services for individuals seeking support with their claims. This initiative is part of a broader scheme announced on 3 April 2019, with the expected service delivery commencing in January 2020. The contract value is estimated between £300,000 and £890,000 and is applicable across the UK, including support for individuals globally via telephone. Key deadlines include an engagement end date set for 30 September 2019. This tender presents a significant opportunity for businesses specialising in advisory services, particularly small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprise (VCSE) organisations. Companies with experience in client support and claim assistance will be well-suited to compete for this contract, as services will be referred through the Windrush Helpline operated by the Home Office. Engaging in this tender could help expansion and growth in sectors focused on administration and support services. ## Notice The Home Secretary announced on Wednesday 3 April the launch of the Windrush Compensation Scheme. As part of this scheme, The Home Office is seeking suppliers to provide independent advisory services for those wishing to make a claim under the scheme who require additional support to complete the claim form. Selection of this service is at the discretion of the claimant and is not a requirement for submission of the form. It is expected that the chosen supplier will be delivering this service by January 2020. The service is required across the UK and must also provide an ability to support individuals from countries globally via telephone. Service users will be referred to the supplier via the Windrush Helpline, operated by the Home Office. Additional information: Prospective suppliers are invited to express an interest in the provision of services by emailing the Authority at the address given at Section I.1) of this notice. It should also be noted that the Authority may facilitate a supplier engagement event to discuss in further detail the required services. The value of the contract will be in the range of 300 000 GBP to 890 000 GBP. The Authority uses an eSourcing toolkit to enable its sourcing activities to be conducted over the internet. Further documentation will be made available for unrestricted and full direct access, free of charge via the eSourcing portal, subject to interested parties signing a confidentiality (non-disclosure) agreement first. Any organisation intending to submit an expression of interest must be registered as a supplier with the Crown Commercial Services eSourcing Portal (https://gpsesourcing.cabinetoffice.gov.uk). ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/99ebf920-708a-4cd8-81ce-2990e9d508d5 | | Notice type | Market Engagement Notice | | Procurement type | Standard | | Procurement category | Not specified | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | SME, VCSE | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 9 Apr 2019 | | Submission deadline | Not specified | | Future notice date | 30 Sep 2019 | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planning | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | HOME OFFICE | | Locality | LONDON | | Post town | South West London | | Postcode | SW1P 4DF | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI3 Inner London - West | | ITL 3 | TLI35 Westminster and City of London | | Local authority | Westminster | | Electoral ward | St James's | | Westminster constituency | Cities of London and Westminster | | Delivery location | Not specified | ## CPV Codes ### Divisions - 75 - Administration, defence and social security services ### Codes - 75100000 - Administration services ## Release History - 9 Apr 2019 at 11:47 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/99ebf920-708a-4cd8-81ce-2990e9d508d5 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/99ebf920-708a-4cd8-81ce-2990e9d508d5 9th April 2019 - Early engagement notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/Attachment/95b7a927-dc40-4674-8c69-f6c928453918 Windrush Compensation Scheme - Claims Assistance (PIN) - https://ted.europa.eu/TED/notice/udl?uri=TED:NOTICE:162380-2019:TEXT:EN:HTML&WT.mc_id=RSS-Feed&WT.rss_f=Other+Services&WT.rss_a=162380-2019&WT.rss_ev=a Windrush Compensation Scheme - Claims Assistance (PIN) ## Notice URLs - http://www.gov.uk/government/organisations/home-office - https://gpsesourcing.cabinetoffice.gov.uk ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-68cb9655-5f91-4211-8bd0-d3d85ef793a0. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-68cb9655-5f91-4211-8bd0-d3d85ef793a0.json.