---
title: "NAFN Argus Project - The development and provision of a bespoke integrated Cloud based or Hybrid Case Management System (CMS), Secure Web Portal and Customer Relationship Management System (CRM)"
ocid: "ocds-b5fd17-68eca288-f77b-4bcf-af65-5825b932f2ab"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-68eca288-f77b-4bcf-af65-5825b932f2ab"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-68eca288-f77b-4bcf-af65-5825b932f2ab.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-68eca288-f77b-4bcf-af65-5825b932f2ab.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "TAMESIDE METROPOLITAN BOROUGH COUNCIL"
published: "2024-09-19"
---

# NAFN Argus Project - The development and provision of a bespoke integrated Cloud based or Hybrid Case Management System (CMS), Secure Web Portal and Customer Relationship Management System (CRM)

Buyer: TAMESIDE METROPOLITAN BOROUGH COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-68eca288-f77b-4bcf-af65-5825b932f2ab

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## Summary

Tameside Metropolitan Borough Council has awarded a contract for the "NAFN Argus Project - The development and provision of a bespoke integrated Cloud based or Hybrid Case Management System (CMS), Secure Web Portal and Customer Relationship Management System (CRM)" to TIZO Ltd. This contract falls under the industry category of Software package and information systems. The procurement method was an open procedure, which concluded its tender stage on 25th March 2024. The contract, valued at £1.08 million, will start on 1st October 2024 and continue until 30th September 2027. This project is aimed at digital transformation and is located in England, United Kingdom.

This tender presents a significant opportunity for businesses specialising in IT services, such as consulting, software development, internet, and support, particularly small and medium-sized enterprises (SMEs). The scope of the project includes creating a robust business solution that integrates CMS, CRM, and a secure web portal, which can drive digital innovation and service efficiency. Companies well-versed in developing cloud-based or hybrid systems will find this an excellent chance to showcase their expertise and expand their market presence.

## Notice

Digital Transformation - The development and provision of a bespoke cloud based or hybrid business solution comprising of an integrated Case Management Workflow System (CMS), Secure Web Portal and Customer Relationship Management System (CRM)

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/a34b90a1-7d55-4888-95be-73420e5fa33f |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 19 Sep 2024 |
| Submission deadline | 25 Mar 2024 |
| Future notice date | Not specified |
| Award date | 30 May 2024 |
| Contract period | 30 Sep 2024 - 30 Sep 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,080,000 |
| Lots value | Not specified |
| Awards value | £1,080,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | TAMESIDE METROPOLITAN BOROUGH COUNCIL |
| Locality | SALE |
| Post town | Manchester |
| Postcode | M33 7ZF |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD3 Greater Manchester |
| ITL 3 | TLD34 Greater Manchester South West |
| Local authority | Trafford |
| Electoral ward | Sale Central |
| Westminster constituency | Wythenshawe and Sale East |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | TIZO |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48000000 - Software package and information systems
- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 19 Sep 2024 at 10:40 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/a34b90a1-7d55-4888-95be-73420e5fa33f
- 6 Mar 2024 at 13:55 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/1982b899-b762-4c2d-a0dd-67057f5a6807

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/a34b90a1-7d55-4888-95be-73420e5fa33f
  19th September 2024 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/1982b899-b762-4c2d-a0dd-67057f5a6807
  6th March 2024 - Opportunity notice on Contracts Finder
- https://www.the-chest.org.uk/
  CHEST Ref DN708127

## Notice URLs

- http://www.tameside.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-68eca288-f77b-4bcf-af65-5825b932f2ab. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-68eca288-f77b-4bcf-af65-5825b932f2ab.json.