---
title: "Direct Award- Vix Technology Ltd. Hardware and Back Office System Maintenance Provisions : for WMCA Electronic Passenger Inform"
ocid: "ocds-b5fd17-68f230a6-ffc5-4c47-ae6e-fe655d5d53ff"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-68f230a6-ffc5-4c47-ae6e-fe655d5d53ff"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-68f230a6-ffc5-4c47-ae6e-fe655d5d53ff.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-68f230a6-ffc5-4c47-ae6e-fe655d5d53ff.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "WEST MIDLANDS COMBINED AUTHORITY"
published: "2025-10-31"
---

# Direct Award- Vix Technology Ltd. Hardware and Back Office System Maintenance Provisions : for WMCA Electronic Passenger Inform

Buyer: WEST MIDLANDS COMBINED AUTHORITY  
Current stage: Award  
OCID: ocds-b5fd17-68f230a6-ffc5-4c47-ae6e-fe655d5d53ff

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## Summary

The West Midlands Combined Authority has awarded a contract to Vix Technology (UK) Limited for the provision of hardware and back-office system maintenance for electronic passenger information systems. Classified under the real-time passenger information system industry category, the procurement concerns the maintenance of approximately 968 units across the West Midlands. The contract, valued at £382,004, reflects a selective procurement method, specifically a call-off from a framework agreement. The contract period commenced on 1st October 2025 and is set to conclude on 30th September 2027.

This tender creates substantial opportunities for businesses in the technology and maintenance sectors, particularly those experienced in managing extensive hardware systems and content management systems. Although the procurement specifies certain conditions, such as its unsuitability for SMEs and VCSEs, larger technology service providers with the capacity to manage real-time passenger information systems will find this a fitting opportunity to expand their portfolios within the public transport sector. The established relationship with Vix Technology (UK) Limited highlights the potential growth and collaborative opportunities with prominent regional authorities.

## Notice

A renewal contract is required for the provision of hardware maintenance for circa 968 'Vix Technology Ltd' units and the associated maintenance of the Content Management System (CMS) that drives information to the screens. They are installed across the WMCA area and are Light- Emitting Diode (LED) screens.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/6c3963a8-5627-4d22-ab6e-4947bcddff2a |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 31 Oct 2025 |
| Submission deadline | 12 Sep 2025 |
| Future notice date | Not specified |
| Award date | 14 Oct 2025 |
| Contract period | 30 Sep 2025 - 30 Sep 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £382,004 |
| Lots value | Not specified |
| Awards value | £382,004 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WEST MIDLANDS COMBINED AUTHORITY |
| Locality | BIRMINGHAM |
| Post town | Birmingham |
| Postcode | B19 3SD |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG31 Birmingham |
| Local authority | Birmingham |
| Electoral ward | Newtown |
| Westminster constituency | Birmingham Ladywood |
| Delivery location | TLG West Midlands (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | VIX TECHNOLOGY (UK |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48813200 - Real-time passenger information system

## Release History

- 31 Oct 2025 at 10:22 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/6c3963a8-5627-4d22-ab6e-4947bcddff2a

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/6c3963a8-5627-4d22-ab6e-4947bcddff2a
  31st October 2025 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-68f230a6-ffc5-4c47-ae6e-fe655d5d53ff. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-68f230a6-ffc5-4c47-ae6e-fe655d5d53ff.json.