---
title: "User Research Participants"
ocid: "ocds-b5fd17-68fc4706-d9d7-4b14-ac6c-811614853fbc"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-68fc4706-d9d7-4b14-ac6c-811614853fbc"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-68fc4706-d9d7-4b14-ac6c-811614853fbc.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-68fc4706-d9d7-4b14-ac6c-811614853fbc.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEPARTMENT FOR WORK AND PENSIONS"
published: "2021-08-16"
---

# User Research Participants

Buyer: DEPARTMENT FOR WORK AND PENSIONS  
Current stage: Award  
OCID: ocds-b5fd17-68fc4706-d9d7-4b14-ac6c-811614853fbc

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-68fc4706-d9d7-4b14-ac6c-811614853fbc)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-68fc4706-d9d7-4b14-ac6c-811614853fbc.json)

## Summary

The Department for Work and Pensions (DWP) is conducting a procurement process for the tender titled "User Research Participants." This initiative falls under the IT services industry category (CPV code 72000000) and is based in Blackpool, England. The procurement stage has reached its award phase, with an active award made on 22nd July 2021. The contract, valued at £33,520, has a period running from 26th July 2021 to 31st March 2022. The procurement method employed was selective, serving as a call-off from a framework agreement, with the tender period concluding on 21st July 2021.

This tender presents an excellent opportunity for small and medium-sized enterprises (SMEs) and voluntary and community sector organisations (VCSEs) that specialise in participant recruitment and user research services. Companies with experience in understanding the diverse needs of individuals using payment services will find this contract particularly relevant. Engaging in this process will enable businesses to expand their clientele within the public sector and enhance their visibility in user research activities for digital services.

## Notice

As part of this the Department is aiming to get an understanding of the people who will use these services in order to understand their needs and deliver services that meet these needs. Department for Work and Pensions Digital requires participant recruitment for regular user research activities. We're looking for suppliers who can recruit participants who reflect the diverse make-up of people who use DWP payments services.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/70cd7f99-2c2c-41e0-9fae-77915302b213 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 16 Aug 2021 |
| Submission deadline | 21 Jul 2021 |
| Future notice date | Not specified |
| Award date | 21 Jul 2021 |
| Contract period | 25 Jul 2021 - 31 Mar 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £33,520 |
| Lots value | Not specified |
| Awards value | £33,520 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT FOR WORK AND PENSIONS |
| Locality | BLACKPOOL |
| Post town | Blackpool |
| Postcode | FY4 5ES |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD4 Lancashire |
| ITL 3 | TLD42 Blackpool |
| Local authority | Blackpool |
| Electoral ward | Stanley |
| Westminster constituency | Blackpool South |
| Delivery location | TLD North West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CORPORATE DOCUMENT SERVICES |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 16 Aug 2021 at 13:39 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/70cd7f99-2c2c-41e0-9fae-77915302b213

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/70cd7f99-2c2c-41e0-9fae-77915302b213
  16th August 2021 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/5953a40d-a084-4fbd-87bb-08d83f4f1c3b
  n/a

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-68fc4706-d9d7-4b14-ac6c-811614853fbc. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-68fc4706-d9d7-4b14-ac6c-811614853fbc.json.