---
title: "Social Media Monitoring Tool"
ocid: "ocds-b5fd17-6909eac3-adca-11e6-9901-0019b9f3037b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-6909eac3-adca-11e6-9901-0019b9f3037b"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-6909eac3-adca-11e6-9901-0019b9f3037b.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-6909eac3-adca-11e6-9901-0019b9f3037b.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "CARE QUALITY COMMISSION"
published: "2019-10-21"
---

# Social Media Monitoring Tool

Buyer: CARE QUALITY COMMISSION  
Current stage: Award  
OCID: ocds-b5fd17-6909eac3-adca-11e6-9901-0019b9f3037b

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-6909eac3-adca-11e6-9901-0019b9f3037b.json)

## Summary

The Care Quality Commission has recently completed a procurement process for a Social Media Monitoring Tool, which is classified under the multimedia software package industry. The procurement, initiated as a tender, involved a contract extension valued at £37,248 and utilised a contract variation procurement method. The contract was awarded on 10 September 2019, with the contract period spanning from 10 October 2019 to 9 October 2020. The delivery addresses included locations across the United Kingdom and overseas territories.

This tender presents significant opportunities for businesses specialising in IT services and software development, particularly those that focus on social media analytics. Small and medium-sized enterprises (SMEs) are particularly encouraged to participate, as there is a strong emphasis on collaboration with agile, innovative suppliers. Companies capable of providing a web-based solution for comprehensive social media monitoring and evaluation would be well-positioned to compete successfully for such contracts.

## Notice

Social Media Monitoring tool contract extension

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/09b45cad-38c6-44bd-b246-7eec711cedff |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - Contract variation |
| Tender suitability | SME |
| Awardee scale | Large, SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 21 Oct 2019 |
| Submission deadline | 10 Sep 2019 |
| Future notice date | Not specified |
| Award date | 20 Jul 2016 |
| Contract period | 9 Oct 2019 - 9 Oct 2020 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £37,248 |
| Lots value | Not specified |
| Awards value | £77,197 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CARE QUALITY COMMISSION |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1W 9SZ |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | Pimlico North |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 2 |
| Supplier names | MELTWATER; MELTWATER (UK |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48520000 - Multimedia software package
- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 21 Oct 2019 at 12:25 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/09b45cad-38c6-44bd-b246-7eec711cedff
- 23 Oct 2018 at 13:10 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/00cf5a5e-d7ba-4ba4-a2b4-68ecf9d63930
- 18 Nov 2016 at 20:16 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/a6158a0a-124d-453a-9825-6f52078709b3

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/09b45cad-38c6-44bd-b246-7eec711cedff
  21st October 2019 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/00cf5a5e-d7ba-4ba4-a2b4-68ecf9d63930
  23rd October 2018 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/a6158a0a-124d-453a-9825-6f52078709b3
  4th November 2016 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/9ecd1918-1eea-4a4b-b3a4-25d209222813
  Social Media Monitoring Tool
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/e654085e-789c-408c-8701-32b60dee2037
  Social Media Monitoring Tool
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/1540e925-b298-4667-b3e6-234ffbc3fc59
  CQC AM 120 CCN
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/cd8e1dae-e60c-4448-b7a1-33014211937e
  CQC AM 120 CCN 002

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-6909eac3-adca-11e6-9901-0019b9f3037b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-6909eac3-adca-11e6-9901-0019b9f3037b.json.