---
title: "L22002-T-MC - Service maintenance and repairs to the Automated Voice and the PA VA System with asset replacement"
ocid: "ocds-b5fd17-6910d31b-8ec0-4f38-8f55-f2babe741ad5"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-6910d31b-8ec0-4f38-8f55-f2babe741ad5"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-6910d31b-8ec0-4f38-8f55-f2babe741ad5.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-6910d31b-8ec0-4f38-8f55-f2babe741ad5.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "LONDON LUTON AIRPORT"
published: "2023-11-21"
---

# L22002-T-MC - Service maintenance and repairs to the Automated Voice and the PA VA System with asset replacement

Buyer: LONDON LUTON AIRPORT  
Current stage: Tender  
OCID: ocds-b5fd17-6910d31b-8ec0-4f38-8f55-f2babe741ad5

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## Summary

The London Luton Airport is inviting tenders for a service maintenance and repairs contract for its Automated Voice and Public Address / Voice Alarm System. The contract will include 24/7/365 call-out service and potential asset replacement. The procurement stage is selective, following a competitive procedure with negotiation. The tender deadline is 7th December 2023. The contract period is set to commence on 1st February 2024 and end on 31st December 2033. This falls under the repair and maintenance services category.

This tender by London Luton Airport presents an opportunity for businesses experienced in repair and maintenance services related to audio-visual equipment, communication systems, and computer software packages. The ten-year contract split into 3 lots offers potential for long-term business growth. Companies capable of meeting the airport's requirements and demonstrating past experience in similar projects are encouraged to participate, regardless of sector. Applications from both single organisations and consortia are welcome.

## Notice

LLAOL would like to invite you to tender for the service, maintenance & 24/7/365 call out, of the main airport terminal Automated Voice System and Public Address / Voice Alarm System (PAVA). The contract will also allow for the design, supply, installation & commissioning of any new systems as part of a strategic asset replacement programme or in line with any future Airport development. The airport has already invested in two Honeywell D1 through its last expansion programme and would like to continue and replace older systems and standardise on the D1 (or equivalent) and peripherals listed within the PT35. In addition, London Luton Airport currently utilises AviaVox system and wishing to upgrade to the AviaVox AVX-8 or an equivalent proposal. Both systems will need to be integrated. Once both elements are completely integrated LLA will require the decommission and disposal of the old Automated Voice System (TOA). Where LLA state "or equivalent" throughout this and other tender documents, LLA reserves the right to final say on what constitutes as equivalent. The contract will be split into 3 lots which will be awarded as separate agreements to one supplier each. This/these contracts will be for a ten-year (10) year period. Supplier may wish to bid for more than one lot/ all lots providing they are capable of meeting LLA's full requirement. Note that the award of one lot does not guarantee the award of any other/ all lots. Additional information: Prospective contractors must be able to demonstrate previous experience of similar work and be prepared to provide references. Applications are welcome from single organisations or consortia from the public, private and voluntary/community sector. To access this or any other LLA open tender advert and to view the necessary tendering documents and express your interest, please visit the LLA e-Tendering Portal at: https://in-tendhost.co.uk/llaol All tender opportunities can be found under the Tenders link in the grey bar just below the LLA logo banner. If this is your first time using this portal, you will need to register in order to Express Interest by clicking the Register link also located in the grey bar or via the yellow Register button to the left on the Home Screen. If you are already registered on the LLA e-Tendering portal simply enter your details and login as usual. During registration, simply complete the information required on the three areas Company Details, Business Classifications and Company Categories. Once completed, click the Register My Company button located at the bottom. Please note you must express an interest through this portal in order to be attached to the tender project. After expressing interest and reviewing any tender documents, in order to progress you will also be asked whether or not you wish to Opt In or Opt Out of the process and click the appropriate button. Doing so will indicate to the buyers your intention to either make a submission or not and allow you to progress. Once you have opted in, you will be able to submit a response and use the Correspondence facility to ask any tender related questions. We accept no liability if you have not expressed an interest in the tender. Is a Recurrent Procurement Type? : Yes

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/b194afda-6aba-4d9a-8451-904c027008ed |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Competitive procedure with negotiation (above threshold) |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 21 Nov 2023 |
| Submission deadline | 7 Dec 2023 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 1 Feb 2024 - 31 Dec 2033 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £800,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LONDON LUTON AIRPORT |
| Locality | BEDFORDSHIRE |
| Post town | Luton |
| Postcode | LU2 9LY |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH2 Bedfordshire and Hertfordshire |
| ITL 3 | TLH21 Luton |
| Local authority | Luton |
| Electoral ward | Wigmore |
| Westminster constituency | Luton South and South Bedfordshire |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 31 - Electrical machinery, apparatus, equipment and consumables; lighting
- 48 - Software package and information systems
- 50 - Repair and maintenance services

### Codes

- 31200000 - Electricity distribution and control apparatus
- 31300000 - Insulated wire and cable
- 48000000 - Software package and information systems
- 48500000 - Communication and multimedia software package
- 48510000 - Communication software package
- 48900000 - Miscellaneous software package and computer systems
- 48952000 - Public address systems
- 48980000 - Programming languages and tools
- 50000000 - Repair and maintenance services
- 50300000 - Repair, maintenance and associated services related to personal computers, office equipment, telecommunications and audio-visual equipment
- 50340000 - Repair and maintenance services of audio-visual and optical equipment
- 50342000 - Repair and maintenance services of audio equipment

## Release History

- 21 Nov 2023 at 16:41 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/b194afda-6aba-4d9a-8451-904c027008ed
- 18 Aug 2023 at 11:03 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/b194afda-6aba-4d9a-8451-904c027008ed

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/b194afda-6aba-4d9a-8451-904c027008ed
  21st November 2023 - Opportunity notice on Contracts Finder
- https://in-tendhost.co.uk/LLAOL/aspx/
  Additional information on how to apply for this contract

## Notice URLs

- https://in-tendhost.co.uk/llaol

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-6910d31b-8ec0-4f38-8f55-f2babe741ad5. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-6910d31b-8ec0-4f38-8f55-f2babe741ad5.json.
