---
title: "SOFTWARE SUPPORT FOR IVANTI SERVICE DESK"
ocid: "ocds-b5fd17-6924a687-cc1c-4012-b746-cc20cebc080b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-6924a687-cc1c-4012-b746-cc20cebc080b"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-6924a687-cc1c-4012-b746-cc20cebc080b.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-6924a687-cc1c-4012-b746-cc20cebc080b.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "HULL & EAST YORKSHIRE HOSPITALS NHS TRUST"
published: "2019-12-02"
---

# SOFTWARE SUPPORT FOR IVANTI SERVICE DESK

Buyer: HULL & EAST YORKSHIRE HOSPITALS NHS TRUST  
Current stage: Award  
OCID: ocds-b5fd17-6924a687-cc1c-4012-b746-cc20cebc080b

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-6924a687-cc1c-4012-b746-cc20cebc080b)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-6924a687-cc1c-4012-b746-cc20cebc080b.json)

## Summary

The Hull & East Yorkshire Hospitals NHS Trust has successfully completed a tender process for software support for IVANTI Service Desk, classified under software support services. The procurement method utilised was a direct single tender action, with a contract value of £11,860.47 GBP. The contract period is set to commence on 4th February 2020 and will run until 3rd February 2021. The tender period concluded on 28th November 2019, and the procurement is located in Yorkshire and the Humber region.

This tender presents a significant opportunity for businesses offering software support services, particularly those experienced with IVANTI products. Smaller enterprises and those classified as SMEs would be particularly well-suited to compete, given the procurement’s focus on supporting existing systems rather than on new deployments. A strong understanding of service desk maintenance and ongoing technical support will be advantageous for potential suppliers aiming to grow their business in this sector.

## Notice

Software support for IVANTI Service Desk. Inludes:- 1 x SDSERVER-M INVANTI Service Desk standard server maintenance, powered by Landesk 63 x STANDFXD-M IVANTI Service Desk Fixed Analyst Maintenance, Powered by Landesk

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/d0373924-983b-44f7-bbb8-11c1bfcacb1c |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Single tender action (below threshold) |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 2 Dec 2019 |
| Submission deadline | 28 Nov 2019 |
| Future notice date | Not specified |
| Award date | 2 Dec 2019 |
| Contract period | 4 Feb 2020 - 3 Feb 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £11,860 |
| Lots value | Not specified |
| Awards value | £11,860 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HULL & EAST YORKSHIRE HOSPITALS NHS TRUST |
| Locality | HULL |
| Post town | Hull |
| Postcode | HU3 2JZ |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE1 East Yorkshire and Northern Lincolnshire |
| ITL 3 | TLE11 Kingston upon Hull, City of |
| Local authority | Kingston upon Hull, City of |
| Electoral ward | Central |
| Westminster constituency | Kingston upon Hull North and Cottingham |
| Delivery location | TLE Yorkshire and The Humber |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | IVANTI |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72261000 - Software support services

## Release History

- 2 Dec 2019 at 15:12 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/d0373924-983b-44f7-bbb8-11c1bfcacb1c

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/d0373924-983b-44f7-bbb8-11c1bfcacb1c
  2nd December 2019 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-6924a687-cc1c-4012-b746-cc20cebc080b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-6924a687-cc1c-4012-b746-cc20cebc080b.json.