---
title: "For the provision of a Call Logging Solution and Media Monitoring"
ocid: "ocds-b5fd17-6955ce3d-1d24-4bed-a485-e7d0d218380b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-6955ce3d-1d24-4bed-a485-e7d0d218380b"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-6955ce3d-1d24-4bed-a485-e7d0d218380b.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-6955ce3d-1d24-4bed-a485-e7d0d218380b.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "CROWN PROSECUTION SERVICE"
published: "2024-11-22"
---

# For the provision of a Call Logging Solution and Media Monitoring

Buyer: CROWN PROSECUTION SERVICE  
Current stage: Award  
OCID: ocds-b5fd17-6955ce3d-1d24-4bed-a485-e7d0d218380b

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## Summary

The Crown Prosecution Service (CPS) has completed its procurement process for the provision of a Call Logging Solution and Media Monitoring. The tender, identified as PR 2023 073, falls under the Communication and multimedia software package industry category. The service, awarded to Vuelio, a large scale organisation, involves continuous press, online, social media, and broadcast monitoring with daily reporting. The contract covers services to be delivered across the United Kingdom, excluding Christmas Day, over a period from 2nd November 2023 to 31st October 2025. This procurement was conducted through a direct, single tender action below the threshold, and has a total contract value of £103,540 GBP.

This tender presents significant opportunities for small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) specialising in media monitoring and communication software. The CPS requires advanced analysis and evaluation of monitored media, which could benefit businesses capable of providing such innovative solutions. Companies that can offer reliable, uninterrupted services compatible with common web browsers are particularly well-suited to compete. The continuous nature of the requirement and the national scope provide a stable and extensive work engagement conducive to business growth.

## Notice

The CPS requires the provision of press, online, social media and broadcast monitoring and both automatic and human-driven evaluation and analysis of the monitored media. The Contractor will provide the Services, on an uninterrupted basis, 7 days a week, with reporting required 7 days per week. The Contractor will provide the Services every day of the year, including weekends and all public holidays, but excluding Christmas Day. As a minimum, any online Service provided by the Contractor will be compatible with the following web browsers: Internet Explorer xx, Mozilla Firefox 17, Google Chrome, and Safari.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/7825395c-860d-447f-841d-bf6b7846f6df |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Single tender action (below threshold) |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 22 Nov 2024 |
| Submission deadline | 29 Oct 2023 |
| Future notice date | Not specified |
| Award date | 1 Nov 2023 |
| Contract period | 2 Nov 2023 - 31 Oct 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £103,540 |
| Lots value | Not specified |
| Awards value | £103,540 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CROWN PROSECUTION SERVICE |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1H 9EA |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | VUELIO |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48500000 - Communication and multimedia software package

## Release History

- 22 Nov 2024 at 11:47 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/7825395c-860d-447f-841d-bf6b7846f6df
- 13 Sep 2024 at 08:28 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/7825395c-860d-447f-841d-bf6b7846f6df
- 15 Dec 2023 at 09:45 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/7825395c-860d-447f-841d-bf6b7846f6df

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/7825395c-860d-447f-841d-bf6b7846f6df
  22nd November 2024 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/2e33e683-dfa2-4095-b349-54e2f881deaf

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-6955ce3d-1d24-4bed-a485-e7d0d218380b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-6955ce3d-1d24-4bed-a485-e7d0d218380b.json.