--- title: "P2185 - Mediation services for social housing tenants and housing options" ocid: "ocds-b5fd17-695dd36c-57fa-4da6-8006-914f860298ca" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-695dd36c-57fa-4da6-8006-914f860298ca" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-695dd36c-57fa-4da6-8006-914f860298ca.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-695dd36c-57fa-4da6-8006-914f860298ca.json" source: "Contracts Finder" current_stage: "Tender" buyer: "BIRMINGHAM CITY COUNCIL" published: "2025-01-27" --- # P2185 - Mediation services for social housing tenants and housing options Buyer: BIRMINGHAM CITY COUNCIL Current stage: Tender OCID: ocds-b5fd17-695dd36c-57fa-4da6-8006-914f860298ca [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-695dd36c-57fa-4da6-8006-914f860298ca) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-695dd36c-57fa-4da6-8006-914f860298ca.json) ## Summary Birmingham City Council has initiated the tender process for a contract titled "P2185 - Mediation services for social housing tenants and housing options". This tender falls under the category of "Provision of services to the community" with additional classifications including administrative housing services and social work. The service location is Birmingham, West Midlands, United Kingdom. The procurement is currently at the Tender stage, with submissions due by noon on 26th February 2025 and the contract set to commence on 1st April 2025, lasting for two years with a potential extension of an additional two years. This will be conducted through an open procedure, and the Council's e-tendering system (In-tend) will administer the process. This tender offers significant opportunities for businesses specialising in mediation, particularly those adept in addressing non-crime related anti-social behaviour and housing-related disputes. Companies in the social services and housing mediation sectors, including SMEs and voluntary, community, and social enterprises (VCSEs), would find this contract aligns with their capabilities. Engaging in this contract can enhance a company's portfolio and establish or solidify their presence in community and social work services, fostering growth and development within the West Midlands region. ## Notice The Council wishes to establish a Contract for the provision mediation services for social housing tenants and housing options. The aim of the service is to contribute to city housing and Housing Options priorities of investigating complaints of Anti-Social Behaviour (ASB) in an impartial and professional manner in accordance with the respective ASB Policy and Procedure. We are providing victims and perpetrators of ASB, tools and support in order to explore root causes through an impartial third party who specialise in mediation and specialist coaching support to residents to reach an agreed set of actions to resolve or mitigate any issues. It will encourage resolution of family disputes and preventing family and friend exclusion from accommodation and working with landlords to resolve non-crime related Anti-social Behaviour complaints and breached of Conditions of Tenancy. There is a requirement for: o Mediation Services for Social Housing Tenants as part of its overall approach in resolving non-crime related Anti-Social Behaviour complaints, neighbour disputes, and breaches of the Conditions of Tenancy. o Mediation Services for Housing Options customers as part of its overall approach in preventing homelessness, by resolving family disputes and preventing family and friend exclusion from accommodation and working with landlords to resolve non-crime related Anti-social Behaviour complaints and breached of Conditions of Tenancy. The Contract will last for 2 years commencing on 1st April 2025, with an option to extend for a further period of 2 years, subject to satisfactory performance and budgetary availability. The contract will be awarded to a single provider. The Council will be using its free to use e-tendering system (in-tend) for the administration of this procurement process and potential suppliers must register with the system to be able to express an interest. If you wish to express an interest in this opportunity please click on the following link to access https://in-tendhost.co.uk/birminghamcc/ and submit your details to register. You will then be sent details on how to log on which will enable you to download all relevant Invitation to Tender (ITT) documentation. If you are unable to register with In-tend or have any questions or problems on how to use this web site please either email us at: cps@birmingham.gov.uk Your completed tender submission should be returned by noon on 26th February 2025 via the 'in-tend' system https://in-tendhost.co.uk/birminghamcc Additional information: If you are interested in tendering please click on the following link to access Birmingham City Council's tender Portal. Delivery Notes Birmingham Is a Recurrent Procurement Type? : No ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/d6b9e40f-e69a-48d0-884a-2d87479c4ef5 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure (above threshold) | | Tender suitability | SME, VCSE | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 27 Jan 2025 | | Submission deadline | 26 Feb 2025 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 1 Apr 2025 - 31 Mar 2027 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | BIRMINGHAM CITY COUNCIL | | Locality | WEST MIDLANDS | | Post town | Birmingham | | Postcode | B4 7WB | | Country | England | | ITL 1 | TLG West Midlands (England) | | ITL 2 | TLG3 West Midlands | | ITL 3 | TLG31 Birmingham | | Local authority | Birmingham | | Electoral ward | Newtown | | Westminster constituency | Birmingham Ladywood | | Delivery location | TLG West Midlands (England) | ## CPV Codes ### Divisions - 70 - Real estate services - 75 - Administration, defence and social security services - 85 - Health and social work services - 98 - Other community, social and personal services ### Codes - 70333000 - Housing services - 75123000 - Administrative housing services - 75200000 - Provision of services to the community - 85300000 - Social work and related services - 98000000 - Other community, social and personal services ## Release History - 27 Jan 2025 at 11:25 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/d6b9e40f-e69a-48d0-884a-2d87479c4ef5 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/d6b9e40f-e69a-48d0-884a-2d87479c4ef5 27th January 2025 - Opportunity notice on Contracts Finder - https://in-tendhost.co.uk/birminghamcc/aspx/ Additional information on how to apply for this contract ## Notice URLs - https://in-tendhost.co.uk/birminghamcc - https://in-tendhost.co.uk/birminghamcc/ ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. 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