---
title: "Support Team Manager"
ocid: "ocds-b5fd17-695e2e77-342c-4201-9f18-d136f2f7f859"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-695e2e77-342c-4201-9f18-d136f2f7f859"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-695e2e77-342c-4201-9f18-d136f2f7f859.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-695e2e77-342c-4201-9f18-d136f2f7f859.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "SANDWELL METROPOLITAN BOROUGH COUNCIL"
published: "2023-12-13"
---

# Support Team Manager

Buyer: SANDWELL METROPOLITAN BOROUGH COUNCIL  
Current stage: Tender  
OCID: ocds-b5fd17-695e2e77-342c-4201-9f18-d136f2f7f859

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## Summary

The Sandwell Metropolitan Borough Council has issued a tender for the position of Support Team Manager. The procurement process involves recruitment services and falls under the main procurement category of services. The contract value is £29,269 GBP, with a tender deadline of December 13, 2023, and a contract period starting on December 17, 2023, until March 17, 2024. The Council is using an open procedure for this procurement, and interested parties can access the tender details on the Sandwell MBC In-tend Supplier Portal.

This tender provides an opportunity for businesses in the recruitment services industry to compete for the position of Support Team Manager at Willow Gardens Extra Care Services. Companies with experience in care and support services, especially for older individuals, would be well-suited to bid for this contract. The Sandwell Metropolitan Borough Council requires interested agencies to submit relevant documentation by the closing date of December 13, 2023, to be considered for this temporary contract opportunity.

## Notice

Job Title: Support Team Manager Rate of Pay: ?15.17 per hour Hours: 37hrs per week (shift working covering 7am to 10pm, per rota) Location: Willow Gardens Extra Care Services, Harvest Road, Rowley Regis B65 8FG. Start Date: ASAP Contract type: Temporary Job Description and Personnel Specification are attached, which also provides more information above the role. Brief description: o Provide a quality Care and Support service to individuals who use the service. o Provide Support for formal supervision to front line Staff. o Support Staff with Staff Appraisals where required. o Managing Medication through the safe handling of medication and Managing the Sickness absence of front line staff. o Work as part of the team to provide a service in line with CQC essential standards and the processes and procedures of the organisation. o Support with the completion of Audits, Risk assessments and Rota Management. o Experience with working or caring for older people is essential. o A willingness to undertake mandatory training and qualifications. o An ability to work on own initiative and as part of a team. o Must be flexible and can work weekends and Bank Holidays as required. o Have good written and verbal skills. Willow Gardens is an Extra Care facility providing planned care and support to individuals living in their own homes, 24hrs per day/ 7 days per week. The scheme comprises of 90 self-contained flats and provides a person-centred Care and Support to these individuals. As well as the care and support aspect of the service we also provide social opportunities and community engagement within the communal areas of the scheme. We currently have a temporary vacancy for a Support Team Manager to join our team to support and promote the values of this service, manage a team of Staff and work closely with the Extra Care manager and other Support Team managers and Senior Care and Housing Support Managers. Please can the agencies send over a CV, 2x up to date references and a copy of Terms and Conditions. You will also need to include your agency on cost details to each submission. Stated rates must be inclusive of all known costs. Adults Enhanced DBS is required for this role. Please note this advert is also out with our Master Vendor You will receive further information regarding invoice terms if your candidate is appointed to this role. Invoices must be sent electronically on a weekly basis to templink_1@sandwell.gov.uk along with your workers authorised timesheet supplied by your agency. Payments are then released 14 days from the date of the invoice. The Council will be using the In-tend e-Tendering System for this Procurement opportunity, please visit https://in-tendhost.co.uk/sandwellmbc to access the Sandwell MBC In-tend Supplier Portal. From here you will be able to register your company, express an interest in the opport... Additional information: The Quotation Document(s) will be made available to suppliers who Express Interest on the Sandwell Metropolitan Borough Council Tendering Portal. To access the portal please click the following link https://in-tendhost.co.uk/sandwellmbc You will be required to log into an existing account or register a new one. Once logged in, from the top menu bar click on 'Tenders' to list all the current opportunities. Once you have found the relevant opportunity you should click on 'View Details' in order to Express Interest. Closing date for submission of quotations is Wednesday 13th December 2023 17:00pm Is a Recurrent Procurement Type? : No

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/0562bb12-dbb5-4d51-b654-18528cfe5f45 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (below threshold) |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 13 Dec 2023 |
| Submission deadline | 13 Dec 2023 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 17 Dec 2023 - 17 Mar 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £29,269 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SANDWELL METROPOLITAN BOROUGH COUNCIL |
| Locality | WEST MIDLANDS |
| Post town | Birmingham |
| Postcode | B70 8SZ |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG37 Sandwell |
| Local authority | Sandwell |
| Electoral ward | West Bromwich Central |
| Westminster constituency | West Bromwich |
| Delivery location | TLG West Midlands (England) |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79600000 - Recruitment services

## Release History

- 13 Dec 2023 at 16:26 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/0562bb12-dbb5-4d51-b654-18528cfe5f45
- 11 Dec 2023 at 09:19 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/0562bb12-dbb5-4d51-b654-18528cfe5f45
- 11 Dec 2023 at 09:17 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/0562bb12-dbb5-4d51-b654-18528cfe5f45
- 11 Dec 2023 at 09:16 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/0562bb12-dbb5-4d51-b654-18528cfe5f45

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/0562bb12-dbb5-4d51-b654-18528cfe5f45
  13th December 2023 - Opportunity notice on Contracts Finder
- https://in-tendhost.co.uk/sandwellmbc/aspx/
  Additional information on how to apply for this contract

## Notice URLs

- https://in-tendhost.co.uk/sandwellmbc

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-695e2e77-342c-4201-9f18-d136f2f7f859. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-695e2e77-342c-4201-9f18-d136f2f7f859.json.
