---
title: "Digital Outcome & Specialists - User Research Capability"
ocid: "ocds-b5fd17-69750eae-4841-410c-8072-5a2949eb4ed0"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-69750eae-4841-410c-8072-5a2949eb4ed0"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-69750eae-4841-410c-8072-5a2949eb4ed0.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-69750eae-4841-410c-8072-5a2949eb4ed0.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEPARTMENT OF HEALTH AND SOCIAL CARE (T&T)"
published: "2023-04-13"
---

# Digital Outcome & Specialists - User Research Capability

Buyer: DEPARTMENT OF HEALTH AND SOCIAL CARE (T&T)  
Current stage: Award  
OCID: ocds-b5fd17-69750eae-4841-410c-8072-5a2949eb4ed0

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-69750eae-4841-410c-8072-5a2949eb4ed0)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-69750eae-4841-410c-8072-5a2949eb4ed0.json)

## Summary

The Department of Health and Social Care (T&T) completed a procurement process for the provision of User Research capability for designing and writing content for T&T services and products. The procurement method used was selective, calling off from a framework agreement. The contract period ran from 1st April 2021 to 31st July 2021, with a total contract value of £390,875. The procurement was managed by the Department of Health and Social Care (T&T) based in London, UK.

This tender presents an opportunity for businesses in the services sector, specifically those offering user research capabilities. The procurement stage has already been completed, with Nomensa Limited being awarded the contract. Businesses looking to engage in similar user research projects within the UK market could explore potential collaborations or learn from the successful bidding strategy of Nomensa Limited in this procurement.

## Notice

Provision of User Research capability, to design, and write content for, T&T services and products based on user needs and behaviour.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/59d5feae-fd7f-41d6-9ecb-e99f2e1c6762 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 13 Apr 2023 |
| Submission deadline | 31 Mar 2021 |
| Future notice date | Not specified |
| Award date | 23 May 2021 |
| Contract period | 31 Mar 2021 - 31 Jul 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £390,875 |
| Lots value | Not specified |
| Awards value | £390,875 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT OF HEALTH AND SOCIAL CARE (T&T) |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1H 0EU |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | NOMENSA |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79000000 - Business services: law, marketing, consulting, recruitment, printing and security

## Release History

- 13 Apr 2023 at 15:08 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/59d5feae-fd7f-41d6-9ecb-e99f2e1c6762
- 28 Jul 2021 at 15:48 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/eb309b5d-03ff-49a2-8166-72caba13f069

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/59d5feae-fd7f-41d6-9ecb-e99f2e1c6762
  13th April 2023 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/eb309b5d-03ff-49a2-8166-72caba13f069
  28th July 2021 - Awarded contract notice on Contracts Finder
- https://atamis-1928.cloudforce.com/sfc/p/0O000000rwim/a/4J000000QHLu/uR.k2afYZGTfE3WjIuhZ29nutCO_3vxCcBWqvWDdVdk
  Fully signed - 1226 - Nomensa - User Research RM1043.6-Call-off-contract Apr-July - Redacted
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/a13dd92c-19de-4c2f-b481-e0b68dbced8c
  Fully signed - 1226 - Nomensa - User Research RM1043.6-Call-off-contract Apr-July - Redacted

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-69750eae-4841-410c-8072-5a2949eb4ed0. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-69750eae-4841-410c-8072-5a2949eb4ed0.json.