---
title: "Covid-19: NHS Test & Trace - Employee Listening Platform (Qualtrics)"
ocid: "ocds-b5fd17-697a66aa-9429-4339-b08a-3f08bd3b928a"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-697a66aa-9429-4339-b08a-3f08bd3b928a"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-697a66aa-9429-4339-b08a-3f08bd3b928a.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-697a66aa-9429-4339-b08a-3f08bd3b928a.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NHS TEST & TRACE"
published: "2020-12-10"
---

# Covid-19: NHS Test & Trace - Employee Listening Platform (Qualtrics)

Buyer: NHS TEST & TRACE  
Current stage: Award  
OCID: ocds-b5fd17-697a66aa-9429-4339-b08a-3f08bd3b928a

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-697a66aa-9429-4339-b08a-3f08bd3b928a)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-697a66aa-9429-4339-b08a-3f08bd3b928a.json)

## Summary

The procurement process for the "Covid-19: NHS Test & Trace - Employee Listening Platform (Qualtrics)" was conducted by NHS Test & Trace, based in Westminster, London (SW1H 0EU). This tender falls under the goods procurement category and relates to Customer Relationship Management software. The procurement method used was selective, with the contract awarded on 23rd July 2020 and a total value of £50,000. The contract period commenced on 24th July 2020 and will conclude on 23rd July 2021.

This tender represents a substantial opportunity for businesses specialising in software solutions, particularly those offering Customer Relationship Management platforms. Firms capable of delivering innovative technology to enhance employee engagement and data analytics will find a suitable competitive landscape. This process is especially relevant for medium to large-scale providers that can meet the requirements set forth in a framework agreement, as highlighted by the supplier, Qualtrics LLC, who successfully secured this contract.

## Notice

Covid-19: NHS Test & Trace - Employee Listening Platform (Qualtrics)

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/e103cd1b-4224-4da9-b903-e54c1f1914e2 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Goods |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 10 Dec 2020 |
| Submission deadline | 22 Jul 2020 |
| Future notice date | Not specified |
| Award date | 22 Jul 2020 |
| Contract period | 23 Jul 2020 - 23 Jul 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £50,000 |
| Lots value | Not specified |
| Awards value | £50,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS TEST & TRACE |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1H 0EU |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | QUALTRICS |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48445000 - Customer Relation Management software package

## Release History

- 10 Dec 2020 at 12:19 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/e103cd1b-4224-4da9-b903-e54c1f1914e2

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/e103cd1b-4224-4da9-b903-e54c1f1914e2
  10th December 2020 - Awarded contract notice on Contracts Finder
- https://atamis-1928.cloudforce.com/sfc/p/0O000000rwim/a/4J000000kEkj/nvxBPJlLvFVmv8b07X2U8O6HMsX5NOhn5pXO_l_ZQBg
  DHSC Qualtrics G-Cloud Redacted contract

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-697a66aa-9429-4339-b08a-3f08bd3b928a. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-697a66aa-9429-4339-b08a-3f08bd3b928a.json.