--- title: "23052 For the provision of a Full Utility billing plaform and services for Swaffham Prior Heating Network" ocid: "ocds-b5fd17-69c1f41a-5e72-4702-b497-bd4327454393" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-69c1f41a-5e72-4702-b497-bd4327454393" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-69c1f41a-5e72-4702-b497-bd4327454393.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-69c1f41a-5e72-4702-b497-bd4327454393.json" source: "Contracts Finder" current_stage: "Tender" buyer: "CAMBRIDGESHIRE COUNTY COUNCIL" published: "2024-10-25" --- # 23052 For the provision of a Full Utility billing plaform and services for Swaffham Prior Heating Network Buyer: CAMBRIDGESHIRE COUNTY COUNCIL Current stage: Tender OCID: ocds-b5fd17-69c1f41a-5e72-4702-b497-bd4327454393 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-69c1f41a-5e72-4702-b497-bd4327454393) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-69c1f41a-5e72-4702-b497-bd4327454393.json) ## Summary Cambridgeshire County Council has issued a tender seeking a provider for a comprehensive billing platform and customer services to support its Swaffham Prior Heating Network. This procurement falls under the industry category of "Software package and information systems" and includes additional classifications such as IT services, meter reading services, and customer-care services. The contract, valued at £263,000, is to be executed in England, United Kingdom, with a procurement stage currently in the tender phase. Key dates include the tender period ending on 31st October 2024, and the contract period running from 1st March 2025 to 28th February 2028. This tender presents substantial business growth opportunities, particularly for software development firms, IT consultants, customer service providers, and those involved in electricity distribution and meter reading services. The open procurement method under an above-threshold procedure ensures fair competition, making it suitable for SMEs and VCSEs. Accredited providers with compliance to Heat Trust rules under Ofgem will have a competitive advantage. By securing this contract, businesses can bolster their portfolio with a significant public sector engagement, enhancing their market credentials. ## Notice Cambridgeshire County Council is looking for a provider that can offer a comprehensive billing platform and customer services to support the functioning and operation of its flagship Swaffham Prior heating Network. Bidders will need to be accredited with Heat Trust rules now under Ofgem. Contract term is three (3) + four (48) years. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/3db6bced-b1a2-4953-b977-9a3f56ba2e3e | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure (above threshold) | | Tender suitability | SME, VCSE | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 25 Oct 2024 | | Submission deadline | 8 Nov 2024 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 1 Mar 2025 - 28 Feb 2028 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £263,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | CAMBRIDGESHIRE COUNTY COUNCIL | | Locality | HUNTINGDON | | Post town | Peterborough | | Postcode | PE28 4YE | | Country | England | | ITL 1 | TLH East (England) | | ITL 2 | TLH4 Cambridgeshire and Peterborough | | ITL 3 | TLH42 Cambridgeshire CC | | Local authority | Huntingdonshire | | Electoral ward | The Stukeleys | | Westminster constituency | Huntingdon | | Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) | ## CPV Codes ### Divisions - 48 - Software package and information systems - 65 - Public utilities - 72 - IT services: consulting, software development, Internet and support - 79 - Business services: law, marketing, consulting, recruitment, printing and security ### Codes - 48000000 - Software package and information systems - 65300000 - Electricity distribution and related services - 65500000 - Meter reading service - 72000000 - IT services: consulting, software development, Internet and support - 79342300 - Customer services - 79342320 - Customer-care services ## Release History - 25 Oct 2024 at 12:32 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/3db6bced-b1a2-4953-b977-9a3f56ba2e3e - 27 Sep 2024 at 11:03 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/880d18cb-9cdd-4520-8641-fc069f645f20 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/3db6bced-b1a2-4953-b977-9a3f56ba2e3e 25th October 2024 - Opportunity notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/880d18cb-9cdd-4520-8641-fc069f645f20 27th September 2024 - Opportunity notice on Contracts Finder - https://procontract.due-north.com/Procurer/Advert/View?advertId=ab23bfc1-98c9-ee11-8127-005056b64545&fromAdvertEvent=True Advert link on ProContract ## Notice URLs - https://www.cambridgeshire.gov.uk/ ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-69c1f41a-5e72-4702-b497-bd4327454393. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-69c1f41a-5e72-4702-b497-bd4327454393.json.